Director Food and Beverage, West Region

Job Overview

The Director of Food and Beverage-West Region provides strategic leadership and operational oversight for food and beverage programs across managed communities throughout the region. This role partners with association boards, developers, and on-site management teams to enhance resident experiences, improve operational efficiency, drive revenue growth and profitability, and ensure financial accountability.

Responsibilities

• Provide leadership support and operating expertise in food and beverage (F&B) as a value-added service to managed communities across the region
• Drive increase in additional F&B revenue, Profits and Loss (P&L) accountability to operating budgets through financial reporting and F&B operations
• Create implementation plans to support the execution of F&B programs, products, pricing and menu changes in conjunction with the association board, developer and management teams
• Conduct evaluations and present recommendations, strategic options and business plans to associations in the areas of F&B
• Aid in talent needs of F&B teams including recruitment and development
• Manage F&B teams to maximize profitability and develop a service culture
• Practice and adhere to FirstService Residential Global Service Standards
• Always conduct business with the highest standards of personal, professional and ethical conduct
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies and regulatory guidelines
• Ensure all safety precautions are followed while performing the work
• Follow all policies and Standard Operating Procedures as instructed by Management
• Perform or assist with any operations as required to maintain workflow and to meet schedules

Requirements

• Bachelor’s degree in F&B Management or similar 4-year degree
• Ten (10) years progressive leadership responsibility
• Strong financial skills for budgeting, monitoring food and beverage financial performance
• Strong understanding of bar operations, casual and upscale dining and kitchen procedures
• Ability to work on site and cover vacancies in the restaurant for extended periods of time until a suitable replacement is hired and on-boarded
• Strong leadership, teaching, diagnostic and analytic skills
• Results oriented; working within approved budget; conserves company resources; knows the goals of the company
• Excellent verbal and written communication skills
• Strong general math skills. Strong user of Microsoft Office tools
• Excellent general math skills

Qualifications

• Results oriented; working within approved budget; conserves company resources; knows the goals of the company
• Strong financial skills for budgeting, monitoring food and beverage financial performance
• Strong understanding of bar operations, casual and upscale dining and kitchen procedures
• Ability to work on site and cover vacancies in the restaurant for extended periods of time until a suitable replacement is hired and on-boarded
• Strong leadership, teaching, diagnostic and analytic skills
• Excellent verbal and written communication skills
• Strong general math skills. Strong user of Microsoft Office tools

Skills

• Leadership
• Financial Management
• Operational Excellence
• Customer Service
• Team Leadership
• Strategic Planning
• Financial Reporting
• Menu Development
• Operational Improvement
• Resident Experience Enhancement

Benefits

• Medical, dental, and vision plans (full time and those working 30+ hours)
• 401K match
• Time off including vacation, sick, and company paid holidays
• Pet insurance available
• Tuition reimbursement
• Legal services
• Free emotional wellbeing and daily life assistance support for all associates
• Domestic partner coverage
• Health savings account
• Flexible spending account

Pay

$140,000-$150,000 + 15% Bonus

Schedule

Consistent and regular attendance required. Hours over and above normal office hours will occur, including evenings and some weekends. Schedule is subject to change based on business needs.