Director Food and Beverage, West Region
FirstService Residential · San Antonio, TX · 3 wk ago
ManagementFull-time
About the role
The Director of Food and Beverage-West Region provides strategic leadership and operational oversight for food and beverage programs across managed communities throughout the region. This role partners with association boards, developers, and on-site management teams to enhance resident experiences, improve operational efficiency, drive revenue growth and profitability, and ensure financial accountability. The Director develops and implements best practices, supports community growth initiatives, leads talent acquisition and development for F&B teams, and provides hands-on operational support to ensure exceptional service and consistent performance across all properties. Location: This role can be located at one of our offices in Texas.
Responsibilities
- Provide leadership support and operating expertise in food and beverage (F&B) as a value‑added service to managed communities across the region
- Drive increase in additional F&B revenue, Profits and Loss (P&L) accountability to operating budgets through financial reporting and F&B operations
- Lead customer service and resident experience improvements through development and improvement of F&B SOPs and best practices and drive operational improvements and consistency within F&B operations
- Create implementation plans to support the execution of F&B programs, products, pricing and menu changes in conjunction with the association board, developer and management teams
- Conduct evaluations and present recommendations, strategic options and business plans to associations in the areas of F&B
- Support growth and sales process to communities with F&B operations
- Assist with talent needs of F&B teams including recruitment and development
- Manage F&B teams to maximize profitability and develop a service culture