Director - Fleet Maintenance
About the role
Cedar Rapids, IA
CRST is celebrating 70+ years of grit, growth, and forward momentum - a legacy built on safety, integrity, and delivering on our commitments. At CRST, you'll be part of a team backed by a company committed to operational excellence, strong partnerships, and long-term success.
The Opportunity
CRST is evolving its maintenance organization to better support the growth and complexity of Dedicated Solutions. As Director - Fleet Maintenance, you'll lead maintenance operations across multiple fleets and maintenance functions, driving fleet reliability, cost performance, compliance, and operational execution across a large and diverse operation.
This is an opportunity to make a meaningful impact on fleet performance, operational efficiency, and customer experience across one of CRST's largest business segments.
What You'll Do
- Lead the Cedar Rapids-based 24/7 Breakdown Team, driving service levels, issue resolution, and support for fleet uptime across the Dedicated Solutions network
- Lead maintenance operations across multiple fleets, locations, and maintenance functions
- Drive fleet reliability, equipment uptime, preventive maintenance compliance, and service quality
- Lead and develop maintenance leaders while building accountability and operational excellence across the organization
- Execute maintenance strategy and align maintenance activities with customer commitments and business objectives
- Own maintenance cost performance, budgets, vendor relationships, and operational efficiency initiatives
- Review and approve significant repair decisions and escalated equipment issues
- Lead maintenance support functions and operational programs supporting fleet performance
- Establish and reinforce maintenance standards, processes, and best practices
- Ensure compliance with DOT, FMCSA, OSHA, EPA, and company safety requirements
- Partner with Operations and Equipment Solutions leadership to improve fleet performance and customer service
- Support workforce planning, succession planning, leadership development, and recruiting efforts
- Maintain maintenance KPIs, compliance, and financial results to drive continuous improvement
What Great Looks Like
- Fleet reliability and uptime improve across assigned operations
- Maintenance costs are controlled while maintaining high service standards
- Maintenance teams execute consistently and effectively across locations
- Compliance requirements are met with strong safety and audit performance
- Leaders are developed and positioned for future growth opportunities
- Executive leadership has clear visibility into maintenance performance and business results
- Maintenance operations consistently support customer expectations and business goals
Qualifications
- 10+ years of progressive fleet maintenance leadership experience, including experience leading maintenance managers, maintenance leaders, or multi-location maintenance operations
- Strong knowledge of Class-8 maintenance operations, preventive maintenance programs, equipment reliability practices, repair cost management, and maintenance planning
- Experience managing maintenance budgets, vendor relationships, and operational efficiency initiatives
- Strong understanding of DOT, FMCSA, OSHA, and EPA requirements applicable to fleet maintenance operations
- Demonstrated ability to translate strategy into operational execution across multiple teams and locations
- Ability to partner effectively with executive leadership, operations teams, vendors, customers, and cross-functional stakeholders
- Bachelor's degree
- Experience leading maintenance operations within transportation, trucking, fleet, or logistics environments
- Experience overseeing multiple maintenance locations, fleets, or business units
- Experience supporting breakdown operations, parts management, tire programs, warranty administration, or related maintenance functions
- Experience with fleet maintenance management systems and analytics platforms, including Cetaris or similar tools
Benefits
A comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts.