Director, FinTech Innovation Programs, Filene

About the role

The Director, Fintech Innovation Programs leads the delivery of Filene's fintech testing work, working with credit unions to put promising solutions to a real-world trial and find out what works for their members. Now in its fifth year, FiLab (Filene’s fintech testing program) reviews hundreds of fintech solutions and selects 6-8 each year for testing with more than 30 credit unions across the country. The Director leads the end-to-end delivery of these field tests over a 3-to-6-month period, working closely with participating credit unions, establishing consistent testing standards and protocols, and directing the test leads and contracted resources responsible for execution. The Director also manages FiLab’s annual application and selection cycle, helps shape the scouting priorities that guide the pipeline, and serves as a key point of coordination with fintech partners throughout due diligence, contracting, testing, and completion. Through this work, the Director ensures FiLab tests are well-designed, consistently executed, and positioned to generate meaningful insights for participating credit unions and the broader industry. The Director role is a strong fit for someone who has deep experience leading innovation, fintech or partnership programs in financial services and is excited about testing what comes next for credit unions.

Filene Research Institute strengthens organizations through innovative research and incubation to improve consumer financial well-being. As an independent cooperative finance think tank, Filene’s membership network connects a community of leaders and bright minds to change lives through innovation, truth, and cooperation