Director - Family Resource Center

Key Responsibilities

• Oversees all aspects of program development, supervision of staff, budget, money management, fundraising, enrollment, and facilities.
• Facilitates the smooth flow of the program and ensures its adherence to stated philosophy.
• Oversees the care, safety, and well-being of staff, participants, and volunteers.
• Captures participant needs.
• Celebrates community engagement by coordinating community outreach.
• Prepares monthly, quarterly and annual statistical and programmatic reports.
• Attends sponsoring agency, MFN Directors' and FSC Advisory Committee meetings.

General Qualifications/Skills

• Understand and be committed to the overall philosophy of Family Support.
• Work cooperatively with consultants from Maryland Family Network who are responsible for implementation and evaluation of Family Support Center program.
• Maintain respect for confidentiality of information divulged by or on behalf of participants.
• Possess the ability to relate to people of diverse educational, cultural and economic backgrounds.
• Be willing and able to do aggressive outreach and recruitment.
• Model appropriate interaction with young children and parents.
• Have the ability to work independently and as a team member and leader.

Specific Qualifications/Skills

• Management Skills: Ability to speak and write effectively; Ability to plan and organize use of resources effectively; Ability to keep accurate records; Ability to establish and implement goals; Ability to establish priorities; Ability to oversee financial matters and prepare budgets with multiple sources of income; Ability to garner additional funding when necessary.
• Supervisory Skills: Ability to hire and terminate staff, as needed; Ability to delineate and monitor staff responsibilities; Ability to evaluate staff performance effectively; Ability to recognize and utilize the expertise of others; Ability to establish firm, fair, and objective practices with staff; Ability to recognize areas of concern and staff weaknesses; Ability to encourage staff development.
• Community Relations and Networking Skills: Thorough knowledge of the community; Demonstrated ability to mobilize and utilize community resources; Demonstrated ability to attract and retain volunteers; Demonstrated ability to form effective networks; Knowledge of Board structure, its function and Agency/Board relationships; Ability to form and work with a Board effectively; Public speaking ability.
• Leadership Skills: Ability to gain staff support; Modeling the expectations, standards that he/she requires of others; Interest in self-development through continued education and training; Ability to make sound decisions; Ability to clearly articulate expectations and to consistently follow through; Ability to build an effective team; Having played a leadership role in the community in the past and still being actively involved; Creativity, vision and flexibility; Ability to share vision with staff and to motivate them; Always looking to improve all aspects of the program; Good problem-solving skills; Ability to objectively listen and respond to staff concerns.

Education

• Master’s degree in Human Services or Human Development preferred.
• Bachelor’s degree accepted in same field with a minimum of four years’ experience in program development and management in program(s) serving populations similar to FSC populations.
• Minimum of two years supervisory experience required.