Director, Facilities & Real Estate Operations

Capital Expenditure & Budget Ownership

Own the annual and multi-year CapEx budget for facilities and real estate; establish intake, prioritization, and approval frameworks.
Manage capital project pipeline: intake from field, prioritization against strategic and operational criteria, spend authorization, and closeout.
Provide monthly CapEx reporting to SVP, Field Operations and Finance; track committed, accrued, and actual spend against forecast.
Balance strategic capital investments (facility upgrades, relocations) with operational efficiency and ROI.

Facilities Program Management

Establish systems, standards, and vendor partnerships from the ground up; drive operational efficiency, control costs, and ensure compliance across all owned and leased properties.
Build and scale the facilities management program across the portfolio; establish vendor performance standards, work order management protocols, and preventive maintenance frameworks.
Evaluate, select, and manage outsourced facilities vendors (HVAC, electrical, plumbing, grounds, general maintenance) to optimize cost, quality, and responsiveness.
Own administration of the work order platform (intake, assignment, completion tracking, documentation); establish SLAs and KPIs for vendor response and resolution.
Develop and enforce preventive maintenance standards across all locations to minimize emergency repairs, extend asset life, and ensure safety and code compliance.
Conduct portfolio-wide facility assessments to identify efficiency opportunities, deferred maintenance, and capital priorities.
Drive continuous improvement in facilities operations through data analytics, vendor performance reviews, and cost benchmarking.

Lease Administration & Leasing Strategy

Manage the lease portfolio across all locations; oversee renewals, expirations, and lease renegotiations to achieve favorable terms.
Identify and evaluate sale-leaseback opportunities to optimize cash flow and balance sheet positioning.
Identify surplus, underutilized, or non-strategic space; develop plans for remediation (consolidation, relocation, divestment)
Partner with legal and finance on lease abstracts, compliance tracking, and renewal calendars.
Lead market analysis and site selection recommendations for new locations or location optimization.

Strategic Partnerships

Work cross-functionally with Operations on facility standards and performance;
with Finance on budgeting and reporting;
with HR on compliance and safety.
Represent FPG professionally with landlords, vendors, and third-party service providers.
Stay current on industry trends, compliance requirements and cost-management practices specific to multi-site funeral services operations.