Director, Experiential Ops & Production

Job Overview

The Director, Production is an integral position on the Experiential Team responsible for overseeing the successful delivery of various aspects of agency projects, from brief to execution. This role will ensure that all project relevant resources including operations and logistics are allocated and delivered on-time, on-budget and of a quality expected by THE TEAM and its clients.

This role also requires 30%-50% domestic travel annually.

What You’ll Do

• Responsible for overseeing and managing various elements of large-scale projects from planning through execution
• Work in a collaborative manner with all account teams to ensure flawless project delivery against the client’s objectives and agreed budget
• Manage vendor relationships with audio, lighting, staging, fabrication, graphics, digital technology, venues, labor, and other project executional vendor partnerships as necessary to ensure that all agency suppliers meet THETEAM standards of sustainability, ethical purchasing, diversity, quality control and pricing structure
• Regular communication with agency team and client team regarding roles and responsibilities, budget, schedules, and project status
• Develop, manage and reconcile project budgets of $2M+, responsible for ensuring that projects are correctly budgeted for and meet expected financial targets
• Develop production schedules, run of shows, and enforce deliverable dates key to program success
• Manage and develop the relationships with THETEAM trusted suppliers and third parties, throughout the duration of the project
• Manage a team across multiple client accounts, providing guidance and leadership, communicating a vision, and challenging the team to achieve goals
• Create a positive, collaborative, teamwork environment based on the company culture and values
• Promote our team environment and provide work direction and guidance including coaching, professional development and training; guide team on deliverables, and establish best practices with project management
• Contribute to business development efforts for new revenue opportunities with existing clients and potential clients

What We’re Looking For

• Minimum of a Bachelor’s Degree
• 8+ years relevant / increasing operations experience (preferably in the experiential agency, sports or entertainment field)
• Ability to remain calm under pressure, work on multiple projects simultaneously and achieve deadlines
• Demonstrate an in-depth understanding of the experiential landscape and proven ability to deliver projects from the ground up
• Confidence to present and communicate with senior clients as well as the ability to independently craft complex, nuanced written communications for internal and external outreach
• Capable of navigating tough issues and influencing those involved toward a desired outcome
• Able to foresee issues developing before they arise and develop a solution as needed
• Comfortable working as an integral part of a team environment
• Continuously demonstrates solution-oriented mentality
• Lead and inspire other team members, generate positive morale
• Multi-task and prioritize workload while coordinating with others to proactively meet deadlines
• Strong attention to detail and highly organized
• Thrives in a fast-paced environment and possesses a 'can-do' attitude at all times

What We Offer

• Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.
• Generous Time Off: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.
• Parental Leave: We provide paid parental leave to support your family during important life events.
• Retail Plan: 401k plan including contribution matching.
• Healthcare: Medical, dental, vision, FSA/HSA, life and disability coverage options.
• Ancillary: Critical illness, identity protection, pet insurance, 529 plans and more
• Commuter Benefits: Access support for travel and commuting needs, where available