Director, Experiential Ops & Production

About the role

THE·TEAM operates at the epicenter of sports, music, and entertainment, serving talent, brands, and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team, and venue, building meaningful connections between brands, properties, and fans. Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities.

Responsibilities

• Oversee and manage various large-scale project teams for events from planning through execution.
• Work collaboratively with all THE·TEAM account teams to ensure flawless project delivery against the client’s objectives and agreed budget.
• Manage vendor relationships with audio, lighting, staging, fabrication, graphics, digital technology, venues, labor, and other project executional vendor partnerships to ensure all agency suppliers meet THE·TEAM standards of sustainability, ethical purchasing, diversity, quality control, and pricing structure.
• Manage the workstreams of multiple account teams and help define the team structure, roles, and responsibilities on a project-to-project basis.
• Develop, manage, and reconcile project budgets of $2-4M+, ensuring projects are correctly budgeted for and meet expected financial targets.
• Develop production schedules, run of shows, and enforce deliverable dates key to program success.
• Build and maintain effective client relationships, ensuring all client needs are addressed in a timely fashion throughout the duration of projects.
• Manage and develop relationships with THE·TEAM trusted suppliers and third parties throughout the project duration.
• Lead project teams across multiple client accounts, providing guidance and leadership, communicating a vision, and challenging the team to achieve goals.
• Resource and staff teams for all current and forecasted projects.
• Create a positive, collaborative, teamwork environment based on the company culture and values.
• Provide leadership for account teams, including coaching, professional development, and training, while guiding the team on deliverables to ensure best practices with project management.
• Cultivate account-specific collaboration and awareness of nuances within individual account teams, continually guiding and evolving team processes, serving as a trusted resource on integrated teams.
• Contribute to business development efforts for new revenue opportunities with existing and potential clients.

Requirements

• Minimum of a Bachelor's Degree.
• 9-11+ years of relevant/increasing operations experience (preferably in the experiential agency, sports, or entertainment field).
• Ability to remain calm under pressure, work on multiple projects simultaneously, and achieve deadlines.
• Demonstrate an in-depth understanding of the experiential landscape and proven ability to deliver projects from the ground up.
• Confidence to present and communicate with senior clients as well as the ability to independently craft complex, nuanced written communications for internal and external outreach.
• Capable of navigating tough issues and influencing those involved toward a desired outcome.
• Ability to foresee issues developing before they arise and develop solutions as needed.
• Must be comfortable working as an integral part of a team environment.
• Continuously demonstrate a solution-oriented mentality.
• Lead and inspire other team members, generating positive morale.
• Ability to multi-task and prioritize workload while coordinating with others to proactively meet deadlines.
• Strong attention to detail and highly organized.
• Thrive in a fast-paced environment and possess a ‘can-do’ attitude at all times.

Pay

Base salary range: $105-117K, plus bonus potential if applicable for the role. Actual base salary is dependent on several factors including but not limited to market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, and tenure at the company.

Benefits

• Professional Development: Learning and development programs, mentorship opportunities, and career advancement support.
• Generous Time Off: Paid time off and holiday allowances.
• Parental Leave: Paid parental leave to support your family during important life events.
• Retirement Plan: 401k plan including contribution matching.
• Healthcare: Medical, dental, vision, FSA/HSA, life, and disability coverage options.
• Ancillary: Critical illness, identity protection, pet insurance, and 529 plans.
• Commuter Benefits: Access to support for travel and commuting needs, where available.