Jobs · Management

Director, Event Operations - International

Varsity Spirit · United States · 1 mo ago
RemoteRemoteManagementFull-time
We need to output HTML fragment with sections: headings

for sections present: About the role? The posting includes summary/objective, responsibilities, knowledge/skills/abilities, physical demands, travel, education, benefits, values maybe. We must not repeat job title. Use
  • for any list of duties/requirements/benefits. Use

    for prose. Remove boilerplate: cookie/navigation/legal/EEO etc. Also remove duplicated lines. Must preserve all substantive info. We need to decide sections: "Summary/Objective" could be heading "About the role" or "Summary". The instruction: use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings where appropriate. Use "About the role" for summary/objective. Use "Responsibilities" for job responsibilities. Use "Qualifications" or "Skills" for knowledge, skills, abilities and education/experience. Could combine. Use "Benefits" for benefits. Use "Physical Demands and/or Work Environment" maybe not a standard heading; but we could put under "Requirements"? Not exactly. Could create a section "Work Environment" but not in list; but instruction says prefer few substantive sections over many thin ones. Could include under "Responsibilities"? Better to have a section "Work Environment" but not listed as example; but we can still use

    with any heading? The instruction says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies those are examples; we can use other headings if needed but likely they expect those. However we can include "Physical Demands" as a subsection under Responsibilities? Might be okay. We must not create Pay/Schedule/Benefits unless posting actually states them. Benefits are stated, so include Benefits section. Pay not stated, so omit. Schedule not stated (travel mentioned but not schedule), so omit. We must not repeat job title. No Job ID. We must remove duplicated lines: there is duplicate "Please note this job description is not designed to cover..." appears twice; we keep only once. We must remove EEO boilerplate at end. We must keep all substantive info: company description, commitment to safety, summary/objective, responsibilities (broken into bullet points), knowledge/skills/abilities, physical demands/work environment, travel, education/experience, other duties note, values, benefits. We need to format lists with
    • . For responsibilities, we have many bullet-like sentences; we can turn each into
    • . For knowledge/skills/abilities also list. For benefits list. We need to preserve all info; not invent or summarize away detail. So we must keep details like numbers, specifics. Let's extract content. Company description: first paragraph about Varsity Spirit. Then "OUR COMMITMENT TO SAFETY" paragraph. Then "Summary/Objective" paragraph. Then responsibilities: list of bullet-like sentences under headings: International Event Leadership & Operational Strategy, Financial Management & Cost of Sales Ownership, Vendor & Strategic Relationship Management, Workforce Leadership & Talent Management, Cross-Functional Collaboration, Compliance & Industry Standards. We need to capture each bullet. Let's copy responsibilities text: International Event Leadership & Operational Strategy Lead the strategy, execution, and performance of the international event portfolio. Provide leadership to Registration Specialists, Sales & Experience Advisors, Event Planners, and Event Coordinators. Oversee event programming, quality standards, operational performance, and customer experience across international markets. Serve as the senior escalation point and Event Director for select strategic events. Act as the subject matter expert for End of Season events and an ambassador for Varsity Spirit through industry partnerships, committees, boards, and key international events. Lead international End of Season participation strategies, partner relationships, and growth initiatives. Manage partner agreements and serve as a key resource for customers and stakeholders. Monitor international trends and collaborate across teams to enhance customer experience and qualification opportunities. Financial Management & Cost of Sales Ownership Own the financial performance, budgeting, forecasting, and profitability of international events. Monitor revenue, expenses, and cost of sales while identifying opportunities to improve efficiency and margins. Conduct financial reviews and approve major expenditures in partnership with Finance and Procurement. Vendor & Strategic Relationship Management Manage relationships with vendors, sponsors, venues, sports commissions, CVBs, production companies, and other strategic partners. Partner with Procurement and internal stakeholders on event planning, venue strategy, and contract management. Oversee awards, gifts, and event-related purchasing while driving operational excellence and customer satisfaction. Workforce Leadership & Talent Management Provide strategic leadership for staffing, workforce planning, recruiting, training, and retention. Ensure payroll accuracy, staffing compliance, and workforce readiness across international events. Develop talent and implement solutions that support operational continuity and long-term growth. Cross-Functional Collaboration Partner with Sales, Scoring, Marketing, and other business leaders to align event strategy, customer experience, participation growth, and business objectives. Support initiatives that strengthen Varsity Spirit's international presence and market growth. Compliance & Industry Standards Oversee compliance training and staffing education programs for international event personnel. Ensure compliance with IASF standards, governing body regulations, company policies, and safety requirements. Promote a culture of accountability, operational excellence, and continuous improvement. Knowledge, Skills, Abilities Working knowledge of Salesforce, Workday, Concur, and event diagramming tools (Social Tables). Strong proficiency in Microsoft Excel, SharePoint, and Microsoft Office applications. Proven leadership skills with experience managing and developing teams. Strong financial acumen with the ability to manage budgets, forecasts, and margins. Excellent verbal and written communication skills. Highly organized with strong attention to detail and the ability to manage multiple priorities. Physical Demands and/or Work Environment While not participating in an event, this role operates in a professional office environment and is largely sedentary. During events, the role requires standing and walking for extended periods, lifting and manipulating equipment up to 30 lbs., and frequent communication via radio, phone, text, and email. Travel This position requires significant domestic and international travel. Regular attendance at events, meetings, trainings, and weekend event assignments is required. Education, Certification And Experience Bachelor's degree in Business, Sports Management, Event Management, Hospitality, Marketing, or a related field; equivalent experience may be considered. Minimum of 7 years of progressive experience in event operations, business leadership, customer experience, or a related industry. Experience leading large-scale events, managing budgets, and developing strategic partnerships preferred. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. OUR VALUES Service - We lead with heart. We champion community. Passion - We love what we do. It fuels our purpose. Integrity - We do what we promise. We own our actions and decisions. Respect - We earn it by giving it. Because everyone deserves it. Innovation - We never stop striving to be better. For ourselves and our community. Transparency - We are committed to openness and honesty in everything we do. Our Benefits We are committed to putting you and your families first. For benefits eligible roles, we offer a variety of choices and costs as well as program enhancements that align with our responsibility to elevate the employee experience. Some of our offerings include: Comprehensive Health Care Benefits HSA Employer Contribution/ FSA Opportunities Wellbeing Program 401(k) plan with company matching Company paid Life, AD&D, and Short-Term Disability Generous My Time Off & Paid Holidays Varsity Brands Ownership Program Employee Resource Groups Access to Financial Coaching and member-owned Credit Union St. Jude Partnership & Volunteer Opportunities Employee Perks including discounts on personal apparel and equipment! Eligibility for company-sponsored benefits is determined by scheduled work hours, and the terms of the applicable benefit plans. Benefit offerings and eligibility requirements may vary by position and are subject to change in accordance with plan documents and applicable law. EEO boilerplate removed. Now we need to produce HTML. We'll have sections:

      About the role

      containing company description, commitment to safety, summary/objective? Might be too much. Could split: About the role (company description + commitment + summary). Or we could have separate sections: About the role, Responsibilities, Qualifications, Benefits, etc. The instruction: prefer few substantive sections over many thin ones. So we can combine some. Let's decide: Section About the role: includes company overview, commitment to safety, summary/objective. Section Responsibilities: all responsibilities bullets. Section Qualifications: includes Knowledge, Skills, Abilities, Physical Demands/Work Environment, Travel, Education/Certification/Experience, Other Duties (maybe). Could also include Values? Values could be separate section but maybe combine into About the role? Values are separate but could be part of About the role as well. However values are not exactly about the role; but we could include under About the role as well. But to keep few sections, we could have About the role (including company description, commitment, summary, values). Responsibilities. Qualifications (including knowledge/skills, physical demands, travel, education, other duties). Benefits. That's four sections. Check if any section would be empty: all have content. Now we need to format. Inside About the role: we need prose paragraphs (

      ) and maybe lists? The company description and commitment and summary are prose. Values are list of items each with dash; could be

      • . We'll include values as list. Thus About the role:

        company description

        commitment to safety

        summary/objective

        ? Not needed. We'll just list values as
        • each. But we must not create extra headings inside sections unless needed. It's okay to have
            inside. Now Responsibilities: we need
            • for each bullet. There are headings within responsibilities (like International Event Leadership & Operational Strategy). Should we keep those as subheadings? Could be

              inside but not required. The instruction only mentions using

              for section headings; subheadings could be

              or . But to preserve structure, we could keep the heading as or just include as part of
            • text. Simpler: each bullet line as
            • containing the sentence. The headings like "International Event Leadership & Operational Strategy:" could be part of first bullet? Actually they are section headings within responsibilities. We could treat them as
            • International Event Leadership & Operational Strategy: then following sentences as separate
            • . But that would lose the heading semantics. Could instead make them as
            • International Event Leadership & Operational Strategy
            • then subsequent items as
            • . That's okay. Thus Responsibilities:
                with mixture of
              • containing headings (maybe bold) and normal items. Similarly for Knowledge, Skills, Abilities: we can list each as
              • . Physical Demands: two sentences; could be
                • each. Travel: two sentences. Education: three bullet points. Other Duties: two sentences (duplicate). We'll keep one. Now Benefits: list each benefit as
                • . Now produce HTML. Let's craft. First, About the role:

                  For over 50 years, Varsity Spirit has been the leading global source for all things spirit, including cheerleading, dance team, performing arts and yearbook. Focused on safety, entertainment and traditional school leadership, Varsity Spirit’s 5,000+ employees are dedicated to celebrating school spirit. A leader in apparel innovation, educational camps, clinics, competitions, and yearbook, Varsity Spirit impacts more

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