Director, Epic Revenue Cycle

Job Summary

Prominence is seeking a Director, Epic Revenue Cycle to serve as a senior-level advisor and hands-on delivery leader across client engagements. This role is ideal for a builder and operator—someone who thrives in the details of execution, enjoys working side-by-side with clients, and brings deep expertise in Epic Revenue Cycle.

Client Delivery & Execution

• Lead high-impact Epic Revenue Cycle engagements, including optimization, implementation support, and performance improvement initiatives.
• Serve as a hands-on advisor, working directly with client stakeholders to solve complex revenue cycle challenges across front-end, mid-cycle, and back-end workflows.
• Deliver high-quality, actionable insights that improve financial outcomes, operational efficiency, and end-user adoption.
• Ensure successful project execution, including scope management, issue resolution, and delivery of measurable results.

Client Relationship Management

• Build strong, trust-based relationships with client leaders, acting as a go-to resource for Revenue Cycle strategy and execution.
• Partner with Customer Success and Account teams to maintain account health and identify opportunities for continued impact.
• Support sales and scoping efforts by providing subject matter expertise, solution design, and effort estimation.

Practice Development

• Contribute to the evolution of Prominence's Epic Revenue Cycle offerings, including development of methodologies, tools, and best practices.
• Identify emerging client needs and market trends to help shape future service lines and growth opportunities.
• Play a key role in building the foundation for a scalable Revenue Cycle practice over time.

Team & Culture Contribution

• Mentor and support consultants and managers across engagements, fostering a culture of learning and delivery excellence.
• Model Prominence's values through collaboration, accountability, and a commitment to high-quality outcomes.
• Contribute to internal initiatives that enhance team capability, knowledge sharing, and delivery consistency.