Director, Epic Optimization

Responsibilities

• Communicates training plans and progress to leadership and other stakeholders.
• Manages training logistics, including scheduling, resource allocation, and venue arrangements.
• Ensures compliance with organizational policies and procedures in all training activities.
• Develops comprehensive training strategies tailored to the needs of over 60,000 team members.
• Designs and implements a detailed training schedule that accommodates various roles and departments.
• Collaborates with stakeholders to identify training requirements and objectives.
• Creates role-based training modules and scenarios to ensure effective learning experiences.
• Recruits, staffs, and hires trainers across clinical, revenue, and ambulatory platforms.
• Collaborates with Application and Security teams to ensure training content aligns with system functionality and security protocols.
• Maintains and updates training materials and schedules as needed to reflect system updates and changes.
• Monitors and evaluates the effectiveness of training programs through feedback and performance metrics.
• Provides ongoing support and resources to trainers and trainees to facilitate continuous learning.

Requirements

• Excellent knowledge of healthcare applications and implementation strategies.
• Ability to lead the activities of other leaders to meet deadlines and resolve problems.
• Expert level presentation, verbal and written communication skills.
• Excellent project and process management skills with proven ability to complete large and complex projects on time or ahead of schedule.
• Capable of solving complex problems quickly and accurately.

Qualifications

• Bachelor's degree in Healthcare, Nursing, Education or equivalent work experience.
• Master's degree in Healthcare, Nursing, Education or equivalent work experience (Preferred).
• Knowledgeable in healthcare applications and implementation strategies (Required).
• Experience leading the activities of other leaders to meet deadlines and resolve problems (Required).
• Strong presentation, verbal and written communication skills (Required).
• Proven ability to manage projects and complete tasks on time or ahead of schedule (Required).
• Ability to solve complex problems quickly and accurately (Required).

Skills

• Authoring tools (i.e. captivate, articulate) (Preferred).
• Learning management system experience (lms) i.e. netlearning (Preferred).
• Management experience (Required).
• Training experience in a healthcare IT environment (Required).
• Experience with clinical/technical system application implementation (Required).
• Operations/IT leadership experience (Required).
• Progressive administrative responsibilities (Required).
• EPIC train domains experience (Preferred).
• Implementation/ Super User experience methodology (Preferred).
• Strategic Planning expertise (Preferred).

Benefits

• Medical, Dental, Vision Insurance.
• Life Insurance.
• Disability Insurance.
• Paid Time Off.
• 403-B Retirement Plan.
• 4 Weeks 100% Paid Parental Leave.
• Whole Person Well-being Resources.
• Mental Health Resources and Support.
• Pet Benefits.

Pay

$127,310.90 - $236,789.66

Schedule

Full time

Physical Requirements

View physical requirements here

Additional Information

N/A

Licenses And Certifications

• Driver's License (DL) (Required).
• Certified Professional in Healthcare Information and Management Systems (CPHIMS) (Preferred).

Background Screening Requirement

(Florida Law)

Equal Opportunity Employer

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.