Director, Enterprise Transformation Program Management

About the role

The Director, Enterprise Transformation Program Management role within Schwab's Portfolio & Project Management (PPM) organization is focused on leading a large-scale Enterprise Resource Planning (ERP) implementation. This initiative aims to modernize business capabilities, strengthen operational efficiency, and deliver long-term business value across the firm.

Responsibilities

• Provide strategic oversight for a multi-year transformation program, ensuring alignment between business objectives, technology priorities, and measurable outcomes.
• Partner closely with executive sponsors, business leaders, technology teams, implementation partners, and vendors to guide program execution, influence key decisions, and navigate complex organizational challenges.
• Lead integrated planning, governance, risk management, financial oversight, organizational change efforts, and business readiness activities while fostering collaboration across Finance, Procurement, Data, Technology, Security, Integrations, Testing, and Operational Readiness teams.
• Leverage ERP implementation expertise, leadership capabilities, and strong business acumen to help deliver transformative outcomes that enhance business performance, improve operational effectiveness, and support Schwab’s continued growth and innovation.

Requirements

• Bachelor’s degree in Business, Information Technology, Finance, Accounting, Engineering, or a related field.
• 12+ years of program and project management experience leading large-scale, complex initiatives.
• 7+ years of experience leading enterprise ERP implementations and transformational business programs.
• Demonstrated experience delivering multi-million-dollar programs across multiple business functions and stakeholder groups.
• Deep knowledge of ERP implementation lifecycle methodologies, including solution design, integration, data migration, testing, deployment, and stabilization.
• Proven experience building trusted partnerships with executive leaders, senior stakeholders, implementation partners, and vendors.
• Strong leadership skills with the ability to influence across organizational boundaries and drive execution in a matrixed environment.
• Demonstrated experience managing program budgets, forecasts, governance frameworks, risk management activities, and program controls.
• Exceptional communication, problem-solving, decision-making, and organizational change leadership capabilities.
• Experience leading global or geographically distributed teams and driving successful business outcomes through collaboration and accountability.

Preferred Qualifications

• Master’s degree (MBA or equivalent).
• Experience with one or more leading ERP platforms, including SAP S/4HANA, Oracle Cloud ERP, Workday, or Microsoft Dynamics 365.
• Strong understanding of finance, procurement, accounting, planning, reporting, data governance, and business process transformation.
• PMP (Project Management Professional) certification.
• PgMP (Program Management Professional) certification.
• PMI-ACP, SAFe, or other Agile certifications.
• Prosci Change Management Certification.
• ERP platform certifications (SAP, Oracle, Workday, Microsoft Dynamics 365, or similar).
• Experience leading organizational change, business readiness, operational transition, and enterprise-wide adoption initiatives.
• Proven ability to mentor leaders, develop high-performing teams, and promote a culture of continuous improvement and execution excellence.

Benefits

At Schwab, we offer a competitive benefits package that includes:

• 401(k) with company match and Employee stock purchase plan.
• Paid time off for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions.
• Paid parental leave and family building benefits.
• Tuition reimbursement.
• Health, dental, and vision insurance.