Director, Enterprise Safety & Operational Excellence

We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate like EEO, etc. Must not include placeholder text like "commensurate with experience". Must not create sections unless posting actually states them. We need to parse the posting. Company Overview: description of company. Could be "About the role"? Actually "Company Overview" could be considered "About the role" or maybe "About the company". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use "About the role" for company overview and position summary? Or we could have separate sections: "About the role" could contain position summary and company overview. The instruction: "Do NOT repeat the job title as a heading (the page already shows it)". So we can have heading "About the role" and include company overview and position summary. Responsibilities: The posting has "Essential Responsibilities:" and then a list of duties broken into categories: Safety & Compliance Leadership, Enterprise Operational Excellence & Process Transformation, Continuous Improvement, Facilities Operations, Fleet Management. Each has bullet-like paragraphs. We need to output

• for any list of duties/requirements/benefits. So we need to turn each duty into list items. Could group under subheadings? Not required but we can keep as list items. Requirements: Minimum Qualifications section. That's requirements. Also Desired Qualifications could be under Qualifications? The instruction includes Qualifications as a possible heading. We have Minimum Qualifications and Desired Qualifications. Could combine under "Requirements" for minimum, and "Qualifications" for desired? Or we could treat Minimum Qualifications as Requirements, Desired Qualifications as Qualifications. Also Licenses & Certifications could be under Qualifications or Skills? Probably Qualifications. Skills: Not explicitly listed but we could infer from responsibilities? But we should not invent. If no explicit skills section, we should not create Skills heading. Benefits, Pay, Schedule: The posting does not mention benefits, pay, or schedule except Travel Requirements Up to 40% travel required. That's not benefits/pay/schedule. Travel requirement could be under Schedule? Not exactly. The instruction: never create Pay/Schedule/Benefits sections unless posting actually states them. There's no explicit benefits, pay, schedule. So we should not include those sections. Thus we will have sections: About the role, Responsibilities, Requirements, Qualifications. Possibly also "Travel Requirements" could be under Schedule? But schedule is about work hours, not travel. Safer to omit. We need to preserve all substantive information. Must not drop details like core values BEHIVE, etc. Must include them somewhere. Could be in About the role. We must remove boilerplate: EEO, equal-opportunity, scam-warning, navigation, cookie, legal, duplicated lines, application instructions. Also remove the note about reasonable accommodations? That's substantive? It's about ADA; maybe it's boilerplate but it's about accommodations. Might be considered boilerplate but it's a statement about accommodations. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. The reasonable accommodations note is likely legal boilerplate. Might be removed. However it's substantive? It's a standard statement. I'd remove it to be safe. Also remove the duplicated lines: "This list of duties and responsibilities is not all-inclusive..." etc. That's part of responsibilities but it's a disclaimer; we might keep? It's not a duty. Could be considered boilerplate. Might remove. We need to preserve all substantive information: company overview, position summary, essential responsibilities details, minimum qualifications, desired qualifications, licenses & certifications, travel requirements, physical demands and work environment (maybe keep? It's substantive about physical demands). The instruction didn't say to remove physical demands. It's not EEO etc. So keep. We must not include placeholder text like "commensurate with experience". Not present. Now craft HTML. Structure:

  About the role

  Company overview paragraph(s) + Position summary paragraph.

  Then

  Responsibilities

  • ... each duty.
  We need to break down responsibilities into list items. Could be many; we can combine similar bullet points. Let's extract responsibilities: Safety & Compliance Leadership: - Develop, implement, and continuously improve enterprise-wide safety strategies, policies, procedures, and training programs for office-based, field-based, and remote team members. - Ensure compliance with OSHA and all applicable federal, state, and local safety regulations across all locations and operating environments. - Lead incident prevention efforts, root-cause investigations, near-miss reporting, risk assessments, corrective action plans, and follow-up processes to reduce risk and prevent recurrence. - Establish, monitor, and report safety performance metrics, including Total Recordable Incident Rate (TRIR), incident frequency, severity rates, vehicle-related incidents, training completion, corrective action closure rates, and other operational risk indicators. - Develop and oversee safety communications, toolbox talks, workplace inspections, emergency preparedness, ergonomic assessments, business continuity activities, and required drills to strengthen organizational readiness and resilience. - Partner with leaders across Operations, HR, IT, Finance and field teams to reinforce accountability, promote safe behaviors, and build a proactive safety culture. Enterprise Operational Excellence & Process Transformation: - Field Process Design - Define, document, and continuously refine end-to-end field processes to ensure clarity, efficiency, consistency, operational alignment with organizational objectives. - Operational Collaboration - Partner closely with Operations, field teams, and other departments to validate workflows, remove friction points, and ensure processes support real-world conditions and strategic priorities. - Best Practice Standardization - Establish and maintain standardized best practices, governance frameworks, and operating standards across all field regions, ensuring consistency in service delivery, safety, customer experience, and operational performance. - Quality Management - Develop quality benchmarks, performance metrics, audit mechanisms, dashboards, and reporting routines to monitor field team output, support data-driven decision-making, and drive continuous improvement. - Escalation Framework - Create and manage clear escalation paths for technical issues, customer concerns, operational risks, and business disruptions, ensuring timely resolution and accountability. - Training & Enablement - Partner with training teams to translate processes into practical learning materials, job aids, and onboarding content for field personnel. - Process Compliance - Monitor adherence to defined processes, identify gaps, and implement corrective actions to maintain high operational standards. - Continuous Improvement - Analyze performance data, employee feedback, operational KPIs, and emerging risks to drive continuous improvement, process optimization, and strategic enhancements. - Documentation Ownership - Maintain accurate, highly visible, and up-to-date process documentation, standards, procedures, and workflow maps. Continuous Improvement (maybe duplicate? Actually there is a separate section "Continuous Improvement" after Enterprise Operational Excellence & Process Transformation. It includes: - Lead continuous improvement initiatives that identify operational inefficiencies, reduce waste, strengthen controls, and improve safety, quality, service delivery, and cost performance across safety, fleet, facilities, and field operations. - Use performance data, process observations, employee feedback, audit results, incident trends, customer impacts, and operational metrics to prioritize improvement opportunities and develop practical action plans. - Facilitate cross-functional problem-solving sessions with Operations, Safety, HR, Finance, IT, field teams, and other business partners to address root causes, remove barriers, and implement sustainable solutions. - Establish routines for monitoring improvement progress, measuring outcomes, reporting results, and ensuring accountability for timely execution and long-term adoption. - Promote a culture of learning, innovation, and proactive problem solving by encouraging team members to surface ideas, challenge current processes, and participate in improvement efforts. - Apply continuous improvement methodologies, such as Lean, Six Sigma, process mapping, standard work, root-cause analysis, and after-action reviews, to improve operational consistency and organizational effectiveness. Facilities Operations: - Provide strategic and operational leadership for facilities operations across all regions, ensuring workspaces are safe, functional, secure, resilient, and aligned with business needs. - Manage preventative maintenance, repairs, building services, utilities, janitorial support, security systems, access controls, emergency response procedures, and business continuity requirements. - Oversee vendor selection, contract management, service-level expectations, issue resolution, and performance reviews for facilities-related suppliers and service providers. - Partner with leadership on lease administration, office openings or closures, renovations, relocations, space planning, seating strategies, workplace utilization, and long-term infrastructure planning. - Develop and manage facilities budgets, capital improvement plans, maintenance schedules, asset inventories, and facility performance metrics. - Ensure facilities comply with applicable building codes, safety requirements, accessibility standards, insurance requirements, company workplace policies, and operational resilience objectives. Fleet Management: - Lead strategy and oversight of company fleet operations across multiple geographies, including vehicles assigned to field, operations, and leadership team members. - Ensure vehicles are safe, properly maintained, appropriately insured, and compliant with applicable Department of Transportation, state, local, and company requirements. - Oversee vehicle acquisition, assignment, registration, maintenance, repairs, replacement planning, disposal, fuel programs, lifecycle management, and total cost of ownership. - Establish and enforce policies for authorized vehicle use, driver eligibility, motor vehicle record checks, accident reporting, distracted driving prevention, inspections, maintenance schedules, and fleet risk management. - Evaluate and implement technologies such as telematics, fleet management platforms, GPS tracking, maintenance reporting tools, driver safety dashboards, and performance analytics to improve safety, efficiency, and accountability. - Analyze fleet utilization, mileage, fuel consumption, accident trends, maintenance spend, replacement cycles, and operational performance indicators to identify opportunities for cost savings, risk reduction, and continuous improvement. Now Minimum Qualifications: - Bachelor's degree in occupational safety, engineering, business administration, operations management, facilities management, environmental health and safety, organizational leadership, or related field; equivalent experience may be considered. - 10+ years of progressive experience in safety, facilities, fleet operations, field operations, business continuity, operational excellence, enterprise risk, strategic operations, or related operational leadership roles, with at least 5 years in a people leadership, multi-site management, or enterprise program leadership capacity. - Strong working knowledge of OSHA standards, workplace safety programs, incident investigation practices, emergency preparedness, business continuity planning, operational resilience, facilities compliance, risk management practices, and driver safety requirements. - Experience managing distributed teams, vendors, budgets, service providers, office locations, fleet assets, and enterprise-wide operational initiatives across multiple states, regions, or business units. - Demonstrated ability to develop policies, governance frameworks, standard operating procedures, dashboards, reporting routines, training programs, business continuity plans, risk mitigation strategies, and scalable operating processes. - Proven ability to lead enterprise-wide transformation, balance strategic planning with operational execution, sound judgment, financial discipline, organizational effectiveness, change management, and strong cross-functional collaboration. Desired Qualifications: - Utility operations, energy industry, or critical infrastructure experience. - Master's degree in Business Administration (MBA) or related advanced degree. - Experience leading enterprise-wide transformation, operational excellence, or business resilience initiatives. Licenses & Certifications: - Project Management Professional (PMP) certification or equivalent project/program management certification preferred. - Lean Six Sigma Green Belt certification or higher preferred. - Certified Safety Professional (CSP), Associate Safety Professional (ASP), Certified Risk Manager (CRM), Business Continuity certification, Change Management Certification or related certifications preferred. Travel Requirements: - Up to 40% travel required. Physical Demands and Work Environment: - Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls - The team member is frequently required to stand, walk, kneel, crouch, and/or crawl - Ability to lift up to 30 pounds - Noise level is typically low to moderate - Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. (