Director Enterprise L&D

About the role

The Director, Enterprise L&D | Operations & Technology owns the systems, programs, content, and operational infrastructure that allow Loenbro University to run and scale as a standalone, enterprise-wide function. This role is the operational backbone of LU: it builds and manages the learning technology stack and reporting capability, leads instructional design and content development, oversees enterprise programs and cross-functional special projects, and administers Loenbro's education benefit offerings.

Essential Job Responsibilities

• Own the strategy and roadmap for the learning management system (LMS) and broader learning technology stack, including platform direction, integrations, and vendor relationships.

• Define the reporting and analytics strategy that gives L&D and executive leadership visibility into training completion, program effectiveness, and workforce development metrics.

• Ensure data integrity across learning systems and establish standard reporting cadences for executive and investor audiences.

• Evaluate and pilot emerging learning technologies, including AI-enabled tools, to anticipate future learning needs and keep Loenbro University's capabilities current.

• Lead the development and maintenance of a scalable content development pipeline across craft, safety, apprenticeship, and leadership curricula.

• Own the content strategy and lifecycle for Loenbro University, ensuring the training content library stays current, accurate, and aligned to organizational needs.

• Partner with peer leadership across Loenbro University and subject-matter experts to translate program design into finished, deployable training content.

• Lead enterprise-wide initiatives (e.g., mobile training infrastructure, translation technology pilots, and other cross-regional projects) in partnership with cross-functional stakeholders, ensuring they are scoped, resourced, and delivered on schedule.

• Serve as the central point of coordination between Loenbro University and corporate functions (IT, Finance, Corporate Safety, Operations) on initiatives that touch learning infrastructure.

• Govern prioritization and resourcing across the enterprise L&D portfolio, ensuring initiatives align with strategic priorities and status is visible to leadership.

• Oversee administration of the tuition reimbursement program and the Loenbro–Gravitas partnership, ensuring smooth support for employees and their dependents.

• Monitor utilization and outcomes of education benefit programs and recommend improvements to drive adoption and retention value.

• Build, lead, and develop a growing team of L&D professionals spanning technology, content, project management, and administrative functions.

• Partner with the VP of L&D and peer leadership on org-wide strategy, budget planning, and executive/investor-facing reporting.

• Represent Loenbro University's operations and technology capability in cross-functional and executive discussions, providing concrete metrics and proof points on program performance.

Minimum Qualifications

• 10+ years of progressive experience in learning & development, training operations, or a related field, including prior experience at the director level or equivalent scope of responsibility.
• Demonstrated experience managing learning technology platforms (LMS administration, content authoring tools) and building reporting/BI capability for a training organization.
• Experience leading instructional design and content development teams, with a strong grasp of adult-learning principles and instructional design methodologies (e.g., ADDIE, SAM, or Agile Learning).
• Proven track record managing multiple concurrent projects and cross-functional stakeholders in a fast-paced, multi-site environment.
• Experience in a multi-site or multi-state organization; background in industrial, construction, or skilled trades environments strongly preferred.
• Strong executive communication skills, with experience presenting data and program performance to senior leadership.
• Bachelor's degree in a related field, or equivalent combination of education and experience.
• Willingness to travel periodically to support regional programs and initiatives.
• Professional certification such as CPLP, SPHR, or ATD credentials preferred, but not required.