Director - Enterprise Communications

About the role

Serve on the department leadership team and partner across functions to develop and execute an integrated enterprise communications strategy.
Develop, manage, and evaluate communications strategies that advance Golden 1’s Mission, Vision, culture, and strategic priorities.
Establish and track measures that connect enterprise communications efforts to employee engagement and organizational performance.
Represent the employee voice to leadership and reflect employee needs in communications planning and messaging.
Support the VP, Enterprise Communications, in advising executive and senior leaders on communication needs, internal presence, and messages that support project and business goals.
Maintain visibility across enterprise initiatives to identify opportunities to leverage, improve, and innovate internal communications.

Responsibilities

• Serve on the department leadership team and partner across functions to develop and execute an integrated enterprise communications strategy.
• Develop, manage, and evaluate communications strategies that advance Golden 1’s Mission, Vision, culture, and strategic priorities.
• Establish and track measures that connect enterprise communications efforts to employee engagement and organizational performance.
• Represent the employee voice to leadership and reflect employee needs in communications planning and messaging.
• Support the VP, Enterprise Communications, in advising executive and senior leaders on communication needs, internal presence, and messages that support project and business goals.
• Maintain visibility across enterprise initiatives to identify opportunities to leverage, improve, and innovate internal communications.
• Partner with peers to develop strategies and execute communications for HR and Learning & Organizational Development programs.
• Oversee and optimize employee communications across traditional and multimedia channels to keep employees informed and engaged.
• Develop and execute communications that reinforce Golden 1’s culture and Core Values.
• Provide sound counsel to executive and senior leaders during change, crisis, and enterprise-wide initiatives.
• Manage intranet content and ensure materials align with enterprise priorities and communication strategy.
• Prioritize communication requests, meet deadlines, and ensure accuracy, consistency, and quality.
• Support the VP, Enterprise Communications, with annual and ongoing strategy, budgeting, planning, coordination, and program implementation.
• Develop and manage relationships with external vendors.
• Maintain knowledge of applicable state and federal credit union regulations, including Bank Secrecy Act and anti-money laundering requirements relevant to the role.
• Understand regulatory requirements and role-related risks; maintain controls that support the Credit Union’s risk appetite, operational integrity, and compliance obligations.

Qualifications and Preferences

• Bachelor’s Degree in communications, journalism, public relations, or a related field required.
• 10+ years of experience in communications, marketing, and/or corporate affairs, with demonstrated success developing and managing communications programs required.
• Demonstrated expertise in building trusted partnerships, relationships, and teams across the organization required.
• Skilled in developing and executing communications campaigns, programs, and change communications strategies required.
• 5+ years of direct management and/or supervisory experience and enterprise-minded strategic planning experience required.