Director Emergency Services

About the role

The Director of Emergency Services oversees the overall function and staffing of the unit(s) and department(s) while ensuring high quality, patient-centered care. Responsibilities include fostering a culture of accountability and collaboration, developing and implementing strategies, policies, and procedures, and managing budget performance.

Responsibilities

• Cultivates a superior clinical identity by identifying and implementing evidence-based practices to advance patient safety and quality outcomes.
• Ensures adherence to standards of care and manages variation in clinical practice to improve efficiency, effectiveness, and cost.
• Fosters interdisciplinary communication and collaboration within and across departments and ensures staff with appropriate clinical competencies are assigned to meet patient care needs.
• Develops and implements policies, procedures, and nursing standards to ensure patient and family needs are assessed, met, and evaluated.
• Provides leadership in attaining and sustaining an unparalleled patient experience, develops and implements strategies to elevate the patient experience, and collaborates with subject matter experts and patient experience leaders to ensure compliance with evidence-based practices.
• Fosters a culture that inspires commitment to the vision/mission/values of the organization, develops and implements strategies to elevate employee engagement, identifies development opportunities or training needs of individual employees and teams, provides coaching, feedback, and training to improve performance, builds a competitively superior organization through attracting, developing, engaging, and retaining talent, and ensures people with the right skills and motivations are in the right role, at the right time, to meet business needs.
• Collaborates with administrative team and physicians to enhance existing services or develop new service offerings, identifies opportunities for expansion or development of new services and product lines to promote growth, identifies stakeholder engagement strategies, technology advances, and other opportunities to drive differentiation and increase volume.
• Participates in the annual budget process, monitors department budget performance, identifies trends and evaluates variances in relation to established budget, develops and implements actions to address performance gaps, ensures effective labor management, including position control, scheduling excellence, productivity management, and premium pay utilization, maintains staffing to ensure appropriate patient-care, manages operating expenses, including the utilization of supplies and equipment, identifies cost reduction opportunities and implements actions to achieve savings.

Qualifications

• Bachelor's degree in nursing is required.
• A Master's Degree is preferred.
• 3+ years applicable experience is required.
• 5+ years applicable experience is preferred.

Skills

Strong leadership, communication, and organizational skills are essential. Knowledge of healthcare regulations and standards is required. Proficiency in healthcare software and systems is beneficial.

Benefits

Comprehensive medical coverage, prescription drug and behavioral health coverage, free telemedicine services, free AirMed medical transportation, additional dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, free counseling services and resources, 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan with 10% off HCA Healthcare stock, fertility and family building benefits with Progyny and adoption assistance, referral services for child, elder and pet care, home and auto repair, event planning and more, consumer discounts through Abenity and Consumer Discounts, preferred banking partnerships, education assistance (tuition, student loan, certification support, dependent scholarships), colleague recognition program, Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence), Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Pay

Competitive salary and benefits package.

Schedule

Full-time position.