Director, Electrophysiology (EP) Operations
Sentara Health · Chesapeake, VA · 2 wk ago
ManagementFull-time
Responsibilities
- Provides strategic and operational leadership for the Electrophysiology service line, including ambulatory clinics, hospital-based practices, procedural laboratories, and associated diagnostic services.
- Develops and executes service line growth strategies focused on program expansion, physician recruitment, market development, referral optimization, and increased procedural volumes.
- Oversees Electrophysiology laboratory operations, ensuring efficient scheduling, patient throughput, resource utilization, and compliance with regulatory, accreditation, and safety standards.
- Led operational planning and implementation of new technologies, equipment, and clinical programs related to cardiac rhythm management, complex ablations, device implantation, remote monitoring, and other electrophysiology services.
- Makes key performance indicator analysis, including volume, productivity, patient satisfaction, quality outcomes, access metrics, revenue cycle performance, and financial results; implements action plans to achieve organizational goals.
- Collaborates with physicians and clinical leaders to establish and maintain evidence-based care pathways, quality improvement initiatives, and best practices that support exceptional patient outcomes and experience.
- Directs staffing models, workforce planning, employee engagement initiatives, and leadership development efforts to ensure a highly skilled and patient-focused team.
- Oversees annual operating and capital budgets for the Electrophysiology program, ensuring responsible stewardship of resources while supporting strategic growth initiatives.
- Facilitates multidisciplinary collaboration among cardiology, cardiovascular surgery, imaging, anesthesia, nursing, and ancillary departments to optimize care delivery across the continuum of care.
- Serves as the operational leader for Electrophysiology program development, strategic planning, and continuous improvement initiatives that advance organizational goals and establish the program as a regional center of excellence.
Requirements
- Bachelor's Degree in Nursing (required)
- Associates Degree + 5 years relevant experience may be accepted in lieu of Bachelors degree
- 5 years of leadership (required)
Qualifications
- Experience leading cardiovascular and/or Electrophysiology programs in a hospital or integrated health system setting
- Demonstrated success growing procedural volumes, improving patient access, optimizing EP lab utilization, and achieving quality and financial performance targets
- Knowledge of Electrophysiology workflows, cardiac rhythm management devices, ablation programs, structural heart services, and cardiovascular service line operations
Skills
- Strategic Leadership
- Operational Management
- Financial Stewardship
- Collaborative Problem Solving
- Quality Improvement
- Team Development
Benefits
- Caring For Your Family and Your Career
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Pet Insurance
- Legal Resources Plan