Jobs · Management · Virginia

Director, Electrophysiology (EP) Operations

Sentara Health · Chesapeake, VA · 2 wk ago
ManagementFull-time

Responsibilities

  • Provides strategic and operational leadership for the Electrophysiology service line, including ambulatory clinics, hospital-based practices, procedural laboratories, and associated diagnostic services.
  • Develops and executes service line growth strategies focused on program expansion, physician recruitment, market development, referral optimization, and increased procedural volumes.
  • Oversees Electrophysiology laboratory operations, ensuring efficient scheduling, patient throughput, resource utilization, and compliance with regulatory, accreditation, and safety standards.
  • Led operational planning and implementation of new technologies, equipment, and clinical programs related to cardiac rhythm management, complex ablations, device implantation, remote monitoring, and other electrophysiology services.
  • Makes key performance indicator analysis, including volume, productivity, patient satisfaction, quality outcomes, access metrics, revenue cycle performance, and financial results; implements action plans to achieve organizational goals.
  • Collaborates with physicians and clinical leaders to establish and maintain evidence-based care pathways, quality improvement initiatives, and best practices that support exceptional patient outcomes and experience.
  • Directs staffing models, workforce planning, employee engagement initiatives, and leadership development efforts to ensure a highly skilled and patient-focused team.
  • Oversees annual operating and capital budgets for the Electrophysiology program, ensuring responsible stewardship of resources while supporting strategic growth initiatives.
  • Facilitates multidisciplinary collaboration among cardiology, cardiovascular surgery, imaging, anesthesia, nursing, and ancillary departments to optimize care delivery across the continuum of care.
  • Serves as the operational leader for Electrophysiology program development, strategic planning, and continuous improvement initiatives that advance organizational goals and establish the program as a regional center of excellence.

Requirements

  • Bachelor's Degree in Nursing (required)
  • Associates Degree + 5 years relevant experience may be accepted in lieu of Bachelors degree
  • 5 years of leadership (required)

Qualifications

  • Experience leading cardiovascular and/or Electrophysiology programs in a hospital or integrated health system setting
  • Demonstrated success growing procedural volumes, improving patient access, optimizing EP lab utilization, and achieving quality and financial performance targets
  • Knowledge of Electrophysiology workflows, cardiac rhythm management devices, ablation programs, structural heart services, and cardiovascular service line operations

Skills

  • Strategic Leadership
  • Operational Management
  • Financial Stewardship
  • Collaborative Problem Solving
  • Quality Improvement
  • Team Development

Benefits

  • Caring For Your Family and Your Career
  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
  • Student Debt Pay Down – $10,000
  • Pet Insurance
  • Legal Resources Plan

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