Director Domestic Transportation Brokerage
Overview
The Director, Domestic Transportation Brokerage is responsible for driving the commercial, operational, and financial performance of the Supply Chain Solutions (SCS) Group through the development and management of a scalable domestic transportation brokerage platform. This role leads the build-out and day-to-day operations of brokerage services across FTL, LTL, intermodal, and parcel, ensuring strong customer satisfaction, execution discipline, and P&L performance.
Responsibilities
Build a Scalable Brokerage Platform and Execution Capabilities
Establish and scale a domestic transportation brokerage business across FTL, LTL, Intermodal, and Parcel.
Develop and deploy a repeatable, standardized operating model across regions.
Ensure competitive pricing, coverage, and service reliability aligned with market expectations.
Build and lead teams across: Transportation procurement, Carrier relationship management, Dispatch and load execution.
Create KPIs (service, cost, margin, coverage) and enforce performance discipline.
Ensure consistent execution across all modes and geographies.
Build and Manage Carrier Network
Expand and manage strategic carrier partnerships to ensure capacity, cost competitiveness, and service quality.
Leverage scale and network to improve buying power.
Drive Transactional Growth
Partner with BD teams, IFF, CLG, and OCM to convert customer demand into executable transactions.
Build a disciplined pipeline management and conversion process.
Oversee customer relationships to ensure service excellence and satisfaction.
Act as a senior point of escalation for brokerage customers and ensure delivery against contractual and service expectations.
Enable Integrated Solutions
Partner with Solutions Development, Control Tower/Managed Transportation, and cross-BU teams to support Inbound / Outbound / LLP solution design and ensure brokerage capability enables end-to-end customer offerings.
Establish Ownership & Accountability
Create clear ownership for domestic transportation inquiries, response, and pricing.
Eliminate fragmented service across business units and implement a centralized intake and execution process.
Improve response speed, win rate, and customer experience.
Align with Strategic Positioning
Build capability to compete with: Global freight forwarders, Integrated logistics providers, Warehouse / fulfillment-led providers.
Avoid direct competition with asset-heavy carriers and large U.S. brokers where scale advantages are structural.
Position domestic transportation as a required capability to protect and grow global accounts.
Foster a culture of communication, engagement, and continuous improvement.
Build Talent Development & Culture, through Leadership
Foster a culture of communication, engagement, and continuous improvement.
Conduct performance evaluations, manage promotions and compensation decisions, and oversee corrective actions when needed.
Build, lead, and develop a high-performing operations and commercial organization.
Support succession planning and long term talent development initiatives.
Qualifications
Proven track record of scaling brokerage operations and driving transactional revenue growth.
Deep understanding of: Carrier procurement and network management, Dispatch operations and cost control, S. domestic transportation market dynamics.
Bachelor’s degree in Transportation/Logistics, Business Administration or related field, preffered.
10-12 years’ experience in managing a Logistics related organization, including P&L management, commercial printing/ direct mail operations, and strategic business development experience.
5–7 years’ leadership/ people management experience.
Excellent Communication skills (verbal and written), and ability to work effectively with all levels of staff and leadership (internally and externally).
Benefits
Medical, Dental, and Vision beginning the 1st of the month following start date.
401k with a company match.
Standard 10 days PTO.
Eligible for bonus plan.
7 Paid Holidays.
Eligible for OT pay if applicable.
Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more.
About Yusen Logistics (Americas)
Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.
Contact Information
For more information about Yusen Logistics (Americas) Inc., visit our website at www.yusen-logistics.com/.
Equal Opportunity Employer
Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.
Los Angeles County Only
Yusen Logistics (Americas) Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Yusen Logistics (Americas) Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.