Director, Domestic Fulfillment
About the role
About The Team The Operations team manages our worldwide distribution network and is responsible for authenticating our sneakers, fulfilling orders and ensuring on-time delivery to buyers. Through our technological innovation and logistical efficiency, you will join a team that prides itself on being the most trusted marketplace in the industry while shipping and processing tens of millions of products for our global buyers and sellers.
Role Overview The Director, Domestic Fulfillment is a hands-on, high-impact leadership role responsible for the operational health, performance and people development of GOAT Group’s US and Canada fulfillment network. This is not a seat-and-oversee role — it is a builder’s role. The Director will partner closely with the AVP, Global Operations to establish a shared vision for how the domestic site management teams operate individually and together, driving standardization, structure and accountability across a network at varying stages of maturity. The right candidate is an architect, not a firefighter. They recognize that recurring chaos is a design flaw, and they build systems that make predictable outcomes the default. They bring deep, credentialed warehouse and fulfillment expertise, the floor-level instincts to diagnose what