DIRECTOR DINING SERVICES - Campus Eateries Texas A&M- SAN ANTONIO, TX

Job Summary

Chartwells Higher Ed is hiring an energetic and growth-minded Director of Dining Services to lead food and beverage operations on the campus of Texas A&M University in San Antonio, TX. In this key leadership role, you will oversee the residential eatery, retail outlets, and catering services. You will manage a team, develop staff, and ensure client and customer satisfaction while adhering to contractual guidelines, health department regulations, and company standards.

Key Responsibilities

• Supervise the hiring, training, and development of staff to uphold excellence in service and food quality.
• Maintain client and customer happiness by ensuring food quality and customer service standards are met consistently.
• Prepare and complete all vital daily, weekly, and financial reports, including those related to food and labor costs.
• Ensure compliance with all quality and food safety standards to guarantee the health and safety of our customers.
• Champion strong client relationships to align our programs with their objectives, driving happiness and retention.

Preferred Qualifications

• Associate degree preferred.
• Six or more years of operational food service management experience.
• Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
• Strong leadership abilities with validated experience in supervising and developing staff.
• Excellent organizational skills and ability to prioritize optimally.
• Outstanding customer service skills with a dedication to maintaining high standards of quality.
• Proficiency in preparing and analyzing financial reports.
• Flexibility to work evenings, weekends, and holidays as needed.
• Must be experienced with computers.
• ServSafe® Certified.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retail Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave