Director, Digital Program Management

About the role

CHA Consulting, Inc. is seeking a Director, Digital Program Management to join our Digital Solutions Team in Albany, NY; Boston, MA; Atlanta, GA; Miami, FL; or remotely.

Responsibilities

• Lead a portfolio of cross-functional strategic initiatives from planning through implementation, ensuring alignment with business priorities and measurable outcomes
• Develop program strategies, business cases, governance structures, success metrics, and executive communications to support successful execution
• Partner with business and executive leaders as a trusted advisor, identifying opportunities to improve performance, productivity, client outcomes, and growth while translating complex business challenges into actionable roadmaps and high-value solutions
• Collaborate across business, operational, and technical teams to develop and scale digitally enabled solutions that leverage data, analytics, automation, AI, and emerging technologies to deliver differentiated value and measurable business outcomes
• Lead organizational change efforts, stakeholder engagement strategies, communications, and adoption programs that maximize realization of expected benefits
• Establish and track key performance indicators, measure business impact, and provide executive-level reporting and recommendations
• Evaluate market opportunities and growth strategies that support the expansion of digital services and revenue-generating solutions

Requirements

• Bachelor's degree in Business, Engineering, Architecture, Project Management, Information Systems, Organizational Leadership, or a related field required; MBA or advanced degree preferred
• Minimum of 12 years of experience leading complex business, operational, digital, or strategic initiatives required
• Demonstrated success in program management, project management, or business leadership roles
• Experience partnering directly with executive and senior leadership teams to drive strategic outcomes and lead organizational change and adoption initiatives
• Proven ability to influence and lead across organizational boundaries
• Strong business, financial, and commercial acumen with experience developing business cases, financial analyses, and performance metrics
• Excellent communication, facilitation, relationship-building, and executive presentation skills
• Strategic mindset with strong problem-solving capabilities and the ability to manage multiple priorities in a fast-paced environment

Qualifications

• AEC, infrastructure, or professional services industry experience preferred
• Familiarity with analytics, automation, AI, enterprise systems, or digital business solutions preferred

Skills

• Strategic thinking and problem-solving
• Leadership and team collaboration
• Business acumen and financial analysis
• Communication and presentation skills
• Organizational change management
• Project and program management
• Technical expertise in digital solutions

Benefits

CHA offers a competitive salary range of $175,000 - $200,000, based on a variety of factors including qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards.

Pay

$175,000 - $200,000

Schedule

Remote or in-office in Albany, NY; Boston, MA; Atlanta, GA; Miami, FL

Company Culture

At CHA, we are committed to creating and fostering excellence in our diverse and highly talented teams. Our values around hiring, training, and community engagement reflect a company culture that is inclusive and forward leaning, always pushing the limits of what is possible. We advocate for the full participation of all people in an environment free of discrimination.