Director, Digital Education

Responsibilities

• Lead the execution of USA Baseball’s Education Strategic Plan, overseeing the development, delivery, and continuous improvement of educational content across digital and in-person platforms.
• Lead the design and evolution of certification pathways and curriculum for coaches, umpires, and other stakeholders, ensuring alignment with the USA Baseball American Development Model.
• Oversee the production, updating, and enhancement of educational resources, including drills, practice plans, courses, manuals, and multimedia content. Collaborate with subject matter experts and internal teams.
• Ensure all educational resources are delivered effectively and tailored to the needs of the amateur baseball community, providing meaningful learning experiences for coaches, players, parents, umpires, and administrators at all levels.
• Manage the user experience and support of USA Baseball educational offerings, ensuring clear communication, accessibility, and a positive user journey.
• Partner with marketing and communications teams to raise awareness of educational resources and drive engagement among administrators, coaches, umpires, parents, and athletes.
• Build and maintain relationships with youth baseball leaders and stakeholders to promote adoption, advocacy, and impact of USA Baseball’s educational programs nationwide.
• Leverage technology and data insights to inform digital learning strategy, improve accessibility and user experience, and measure the effectiveness of education initiatives across platforms.

Qualifications

• 6+ years of progressively responsible experience in education, learning design, online learning platforms, or educational technology.
• Proven experience in developing and delivering educational content, including instructional videos, coaching manuals, online courses, or other learning resources.
• Demonstrated experience leading digital learning initiatives, such as e-learning modules, certification programs, or LMS platforms, including strategy, design, delivery, and evaluation.
• Highly organized with exceptional project management skills and the ability to manage multiple programs and initiatives simultaneously.
• Comfortable working across digital platforms and staying current on emerging trends in digital education.
• Bachelor’s degree from an accredited four-year college or university.