Director - Digital Banking

Provides strategic leadership and oversight of digital product initiatives for RBC's Banking & Lending business within US Wealth Management. Manages a team of Product Owners, aligns product strategy with banking objectives, and drives innovation across the digital client experience and lending solutions portfolio. Focuses on incoming and outgoing transactions including ACH, Wires, Checks, Bill Pay through cash management accounts as well as brokerage/advisory accounts.

Responsibilities

• Strategic Leadership
  • Define digital product strategy for banking platform and transaction processing, including ACH, Wires, Checks, and Bill Pay
  • Establish product roadmaps aligned with banking business goals and customer needs
  • Identify market opportunities in digital banking and payment solutions
  • Drive innovation in both customer and advisor facing platform experiences
  • Ensure compliance with banking regulations, anti-money laundering (AML), and consumer protection frameworks
• Team Leadership & Development
  • Hire, mentor, and develop Product Owners focused on banking and lending solutions
  • Provide coaching on product strategy, regulatory requirements, and banking industry best practices
  • Set performance expectations and conduct regular evaluations
  • Foster collaboration between product, compliance, risk, fraud prevention, and business teams
• Portfolio & Financial Management
  • Oversee digital banking product portfolio performance and ROI
  • Manage budget allocation across payment solutions and customer tools
  • Prioritize investments based on customer value, revenue impact, and strategic fit
  • Present business cases to secure funding for digital transformation and product innovation
  • Monitor product profitability, cost structures, and operational efficiency
• Stakeholder & Executive Engagement
  • Report to Digital leadership on product performance, market trends, and competitive positioning
  • Manage relationships with key stakeholders including Banking/Lending Product team, vendors, IT/App Dev partners, compliance, and risk teams
  • Communicate product vision and roadmap across the organization
  • Represent product function in regulatory and strategic business discussions
  • Ensure alignment with RBC's broader digital and banking strategy
• Process & Governance
  • Establish product management frameworks aligned with banking regulations and RBC governance standards
  • Implement decision-making structures for product launches and feature prioritization
  • Ensure compliance with federal banking regulations, consumer protection laws, and fair lending requirements
  • Drive continuous improvement in product development processes while maintaining security and data privacy standards
  • Coordinate with Security, Compliance, Risk, and Fraud Prevention teams on product initiatives
  • Support product documentation and audit requirements

Requirements

• 12+ years of product management experience in financial services in money movement
• 5+ years leading product management teams
• Proven track record of scaling digital products in highly regulated banking environments
• Strong understanding of banking industry, deposit products, credit products, and lending operations
• Experience navigating regulatory compliance, risk management, and consumer protection in financial services
• Excellent strategic thinking and executive communication abilities
• Deep knowledge of agile and digital product development methodologies

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

Pay

The good-faith expected salary range for this position is $140,000 - $230,000 depending on factors including but not limited to the candidate’s experience, skills, registration status, market conditions, and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

Location: Minneapolis, MN (250 Nicollet Mall)
Employment Type: Full time
Work hours/week: 40