Director- Design & Supplier Quality

TK Elevator is seeking an experienced Director of Design & Supplier Quality in Atlanta, GA.

Responsibilities

• Implement and maintain a systemic quality focus for supplier quality and product design.
• Establish and continuously improve a comprehensive supplier and design quality program, including supplier qualification, supplied product, supplier strategy, supplier audits, root cause analysis, development, maintenance of supplier quality scorecards, and identifying and driving supplier and design continuous improvement projects.
• Impact supplied product quality, product design, product life cycle management, and procurement strategy by building a seamless relationship between suppliers, design, field, and manufacturing functions.
• Partner with Engineering, Product Management, suppliers, and Sourcing to develop robust procedures, work instructions, and policies across all new and legacy products.
• Improve and refine actionable new product development quality deliverables in the Business Review process.
• Review all Product Requirement Documents and Product Requirement Reviews, establishing checkpoints to ensure on-time delivery of milestone reviews.
• Serve as quality team representative for all active legacy products and new product programs.
• Partner with Sourcing, Supplier Quality, and Design Quality Engineering to ensure all drawing, specification, and CTQs are systematically defined, agreed to by internal personnel, and communicated to Sourcing for action.
• Develop quality-related deliverables for Engineering Change Order (ECO) processes.
• Be responsible for the quality function review of all ECOs and for supplier implementation of ECOs.
• Partner with Program Management to ensure new product development schedules meet the needs of Product Managers and are within the constraints of the engineering organization.
• Escalate all issues impacting the timely release and quality of new product development programs to upper management.
• Work as a partner with Engineering and Global Supply Chain to ensure all new product development programs are designed for manufacturability and serviceability.
• Lead internal and external teams to improve Cost of Poor Quality, Design for Manufacturing, and Good Manufacturing Practices.
• Execute business unit Initial Quality Approval audit strategies, including the development and execution of Standard Product Development Process audits with cross-functional teams.
• Conduct root cause analysis to develop corrective and preventive action plans.
• Manage the investigation of field failures regarding design quality and make recommendations for corrective plans.
• Review product and process changes initiated by R&D, Operations, and suppliers.
• Assure product and process quality by designing testing methods.
• Support New Product Development activities from concept to production.

Requirements

• Bachelor's degree in Electromechanical Engineering or a related technical field.
• Ten years of management or team leadership experience, including experience in:
  • Working in a manufacturing or design engineering environment.
  • New product development program coordination.
  • Execution in a matrix organization.
  • Delivering results against organization goals.
  • Addressing and resolving complex technical issues.
  • Integrating cross-functionally.
• Lean Six Sigma Black Belt certification required.
• Up to 30% national and international travel required.
• Must have legal authority to work in the U.S.

Benefits

• Medical, dental, and vision coverage (eligibility requirements apply).
• Flexible spending accounts (FSA).
• Health savings account (HSA).
• Supplemental medical plans.
• Company-paid short- and long-term disability insurance.
• Company-paid basic life insurance and AD&D.
• Optional life and AD&D coverage.
• Optional spouse and dependent life insurance.
• Identity theft monitoring.
• Pet insurance.
• Company-paid Employee Assistance Program (EAP).
• Tuition reimbursement.
• 401(k) Retirement Savings Plan with company match (dollar-for-dollar on the first 5% contributed).
• 15 days of vacation per year.
• 11 paid holidays each calendar year (10 fixed, 1 floating).
• Paid sick leave, per company policy.
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment).

About the Company

With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €9 billion in fiscal year 2022/2023. We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent after separation from the thyssenkrupp group in August 2020. The company’s most important business line is the service business proudly provided by around 25,000 service technicians. The product portfolio ranges from standardized elevators for low-rise residential buildings to highly customized solutions for skyscrapers. In addition, it covers escalators, moving walks, passenger boarding bridges, and stair and platform lifts. Integrated cloud-based solutions, such as the MAX platform, are delivering enhanced services.