Director, Delivery, Federal Services

About the role

Day & Zimmermann’s SOC delivers integrated security and protection solutions for high‑threat environments worldwide. Trusted by the U.S. Government and commercial clients, SOC supports national security interests and helps customers improve the world.

Job Summary

The Delivery Director leads Federal Services Recruiting Strategy & Operations, using proactive engagement, market analysis, and relationship techniques to drive sustainable, profitable growth for Federal Professional Services.

Responsibilities

• Utilize strategic recruiting and talent‑delivery practices to support existing accounts and new business opportunities in the Federal Services market.
• Apply knowledge of client needs, talent pools, and market conditions to develop and optimize delivery strategies, strengthen client partnerships, and achieve placement and spread‑ramp goals for team leads and individual contributors.
• Lead, develop, and manage the recruiting function—including coaching, daily workflow direction, skip‑level 1‑on‑1s, quarterly performance reviews, requisition allocation, prioritization, and delivery of qualified candidates to meet internal SLA’s.
• Collaborate with team members on market needs, account planning, requisitions, and client expectations to support coordinated recruitment execution and business growth.
• Use BI dashboards and Bullhorn reporting tools to monitor recruiting and delivery performance, identifying trends, gaps, and barriers.
• Partner with the VP, Sales Director, and sales team leads to address challenges, improve alignment between requisitions and delivery capability, and drive overall performance.
• Develop and implement recruiting processes, tools, technology, and best practices that improve efficiency, consistency, and scalability.
• Support process adoption, performance reporting, and continuous‑improvement initiatives aligned with department goals.
• Build, develop, and deliver training materials and frameworks for new recruiter hires.
• Identify market intelligence and business leads to enhance Federal Services sales and business‑development positioning.
• Evaluate delivery performance, translate recruiting data and market intelligence into actions that improve outcomes, and own overall recruiting go‑to‑market, processes, and performance‑management capabilities.
• Communicate client needs, opportunity status, delivery priorities, and business recommendations to clients and internal leadership.

Minimum Qualifications

• Bachelor’s degree in arts/sciences, business, marketing, management, public administration, or a related discipline, or equivalent education and experience.
• 8+ years of experience in recruiting, account management, delivery management, staffing, professional services, government services, or a related client‑facing function, with a proven track record of developing and executing delivery strategy, team leadership, coaching, and people development.

Travel Requirements

20% travel for client, prospect, and business‑development activities as business needs require.

Pay

Salary range: $86,720 – $130,080 (final offer may vary based on experience, geographic location, and other factors).