Director, Data Science & Algorithms - CX Product Experiences

For our client, we are seeking a Director, Data Science & Algorithms - CX Product Experiences to join the team of a leader in the Retail & Consumer Goods space. This leader will shape the data science and algorithm strategy behind customer experience initiatives, with a strong focus on personalization, experimentation, and product insights. The role will partner closely with Product, Engineering, and Marketing to translate advanced analytics and AI capabilities into improved customer experiences and measurable business outcomes. It is also responsible for building a high-performing team and strengthening decision-making across the organization. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $225,000 – $282,000 annually Responsibilities Lead the product algorithms portfolio, establishing strategy and driving measurable outcomes Define the vision and roadmap for using data science, machine learning, and product analytics to enhance customer experience Drive innovation by evaluating and implementing modern AI and experimentation techniques Improve organizational effectiveness by strengthening operational planning and decision-making processes Build and develop a high-performing team of managers and senior contributors, fostering collaboration and technical excellence Qualifications Bachelor's degree in Computer Science, Data Science, Statistics, Engineering, Mathematics, or a related field; advanced degree preferred 10+ years of experience in data science, machine learning, experimentation, product analytics, AI, or algorithmic product development, including 5+ years of team leadership Proven track record of defining strategy and delivering machine learning, AI, or personalization capabilities that drive significant outcomes Strong technical knowledge of modern machine learning, generative AI/LLMs, and product analytics Experience building cross-functional partnerships with Product, Engineering, and Marketing teams Exceptional strategic thinking, communication, and organizational leadership skills, with the ability to influence across diverse audiences Familiarity with AI productivity tools such as ChatGPT and GitHub Copilot Benefits Eligible for medical, dental, vision, and additional benefits Access to competitive salary and equity options Opportunity for annual bonuses based on performance Involvement in impactful projects that shape the future of personalized shopping Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.