Director, Data Governance & Compliance

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses with remote or hybrid flexibility consistent with applicable policy and business needs.

About the role

As a Data Governance & Compliance Director, you will provide strategic leadership for enterprise data governance initiatives, driving accountability for critical data assets and establishing sustainable practices for data ownership, stewardship, quality, lineage, and governance. You will influence stakeholders across the association, translate complex data and regulatory requirements into actionable strategies, and drive continuous improvement in data governance maturity. You will help ensure that data management practices support regulatory obligations, risk management, and the association's broader business and strategic objectives.

This position requires an individual to be in the office 4 days per week and can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Charlotte, NC. Relocation assistance is not available for this position.

Responsibilities

• Lead strategic direction across one or more data domains in information governance, data management, data quality, information architecture, and information asset management capabilities, working within Agile communities and all leadership levels to prioritize and fund capabilities delivery across the Association and various data domains.
• Direct and collaborate with business and IT partners on utilizing information governance, data quality, information architecture, and information asset management capabilities in support of achieving business operations and strategic goals and objectives.
• Advise all levels of leadership on institutionalizing and maturing information governance, data management, data quality, information architecture, and information asset management capabilities, including providing advice on mitigating risk and satisfying regulatory requirements related to information governance and management.
• Partner with business, risk, compliance, architecture, and IT teams to drive effectiveness and value of information governance, data management, data quality, information architecture, and information asset management processes to the business.
• Ensure the team understands how information management activities align with information governance, data management, data quality, information architecture, technical solutions, and information asset management activities performed by other teams.
• Direct team in work assignments, problem resolution, risk mitigation, and producing quality work.
• Provide leadership, motivation, oversight, and environment necessary for building high-performing teams that collaborate with Association stakeholders in defining information governance, data quality, information architecture, and information asset management capabilities that deliver business value and solve business challenges.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

• Bachelor's Degree in Data and Analytics, Information Technology, Business, Finance, Risk, Audit, or a related field of study; OR 4 years of related experience in information governance, information management, information technology, or risk management (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 8+ years of experience in Information or Data related practices to include: information governance, data management, information management, information architecture, information technology, risk, audit, analysis, and reporting; OR Advanced degree in Information Architecture, Information Management, Information Studies, Risk, Audit, Information Technology, or a related technical field and 6+ years' experience in Information or Data related practices as noted above.
• 3+ years of direct team lead or management experience.
• Expert knowledge of industry information/data governance best practices, information technology best practices, and architecture roadmaps and capabilities maps.
• Experience leading teams, peers, and leadership levels across complex problem-solving activities, domains, or regulatory drivers at an Association or data domain levels.
• Experience leading, developing, or operationalizing data management and/or data governance policies, standards, processes, procedures, and technologies.
• Experience leading agile delivery activities across people, process, and technology.
• Experience leading enterprise data governance and data management strategies within a complex organization.
• Experience with data privacy, data classification, sensitive data management, or privacy-by-design practices.
• Strong knowledge of data management principles and practices aligned with DAMA-DMBOK knowledge areas.
• Experience establishing and implementing data governance frameworks, policies, standards, practices, and operating models.
• Strong experience with data quality management, including data quality standards, controls, monitoring, issue identification, and remediation.
• Experience establishing and maintaining data lineage and data traceability for critical data assets.
• Experience with regulatory reporting and requirements supporting regulatory obligations in a highly regulated environment.

Qualifications

• Financial services, insurance, banking, or other highly regulated industry experience.
• CDMP (Certified Data Management Professional) certification strongly preferred.
• Other relevant certifications such as CIMP, IGP, DCAM, or equivalent data management/information governance certifications preferred.
• US military experience through military service or as a military spouse/domestic partner.

Pay

The salary range for this position is $143,320 - $273,930. USAA does not provide visa sponsorship for this role.

Benefits

At USAA, our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include:

• Comprehensive medical, dental, and vision plans.
• 401(k) and pension plans.
• Life insurance.
• Parental benefits and adoption assistance.
• Paid time off program with paid holidays plus 16 paid volunteer hours.
• Various wellness programs.
• Career path planning and continuing education to assist employees with their professional goals.