Director, Data Center Ops
About the role
The Director of Data Center Operations leads, manages, mentors, and develops the technology teams across OneTech teams including Data Center Services, Disaster Recovery, Failover, Storage, Backup & Recovery, Resiliency, High Availability, and Asset Management.
Primary Responsibilities
- Strategic Leadership: Develop and execute regional data center and cloud strategies aligned with business growth, especially in emerging areas like AI and high-performance elastic computing (HPC).
- Team Leadership: Mentor, hire, and manage operations engineers and managers, fostering a high-performance culture.
- Operational Excellence: Oversee 24/7/365 operations, establishing standardized procedures (SOPs/MOPs) and metrics (KPIs/SLAs) for uptime, efficiency, and preventive maintenance.
- Infrastructure Management: Manage critical server and virtualization platforms, server OS, hypervisors, monitoring, visibility, and observability platforms.
- Financial Stewardship: Own capital (CapEx) and operational (OpEx) budgets, driving cost-optimization initiatives and long-term capacity planning.
- Risk & Compliance: Ensure adherence to global operating and security standards and regulations.
- Vendor & Stakeholder Governance: Manage relationships with data center (leases) and cloud providers, and external technical partners to ensure service-level obligations are met.
Minimum Qualifications
- Understanding of datacenter management and operations, server OS, Identity and access, networking, ITIL frameworks, DevOps pipelines and SRE roles, ITSM/ITOM and automation tools.
- 10+ years managing large datacenter operations including: Batch Processing, Asset Management (SAM & HAM), Disaster Recovery, UPS/Power Management, Space Management.
- 10+ years' experience managing datacenter operations analysts and engineers.
- 5+ years' experience managing managers.
- Experience managing multiple large projects across multiple functions including planning, analysis, design, development, implementation, and satisfaction of project requirements.
- Experience managing and mentoring team members including providing stretch opportunities and coaching to develop team and deliver results.
- Proven experience successfully managing business and technical resources under an integrated project plan to ensure the alignment of resources.
Preferred Qualifications
- Master's Degree
- Project Management (PMI) or Agile Certification
- Certified ScrumMaster (CSM)
- Competent with SAFe, Scrumban, XP, Kanban, Lean, and other Agile frameworks
- Experience with DevOps, SRE, and CI/CD platforms
- Experience in food and beverage, CPG or distribution industry
Physical Demands
Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor) or adding machine. Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and lifting.
Skills
- Understanding of datacenter management and operations, server OS, Identity and access, networking, ITIL frameworks, DevOps pipelines and SRE roles, ITSM/ITOM and automation tools.
- Project Management (PMI) or Agile Certification
- Competent with SAFe, Scrumban, XP, Kanban, Lean, and other Agile frameworks
- Experience with DevOps, SRE, and CI/CD platforms
- Experience in food and beverage, CPG or distribution industry
Benefits
By joining Southern Glazer's, you would be part of a team that values excellence, innovation, and community. This is more than just a job - it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.
Pay
Compensation is competitive and based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.
Schedule
Full-time position available.