Director, Data Center Operations

Key job responsibilities

• Drive safety culture and security initiatives across all regional data center facilities
• Develop and implement operational strategies that align with our global standards while addressing regional requirements
• Oversee capacity planning, delivery, and growth strategies to meet customer demand
• Direct engineering operations across multiple infrastructure types (Colocation, Hybrid, Build-to-Suit)
• Manage complex multi-stakeholder coordination requirements with internal teams, vendors, and local authorities
• Operation and maintenance of data center mechanical, electrical, and controls systems including preventive maintenance, corrective maintenance, emergency maintenance, and change management
• Installation, repair, and decommissioning of data center hardware and network devices
• Lead, manage, coach, and develop data center cluster operations management teams
• Manage performance of key vendors such as colocation data center service providers and maintenance vendors in line with management goals
• Execute the Infrastructure Operations support component of new data center cluster launches, new data center launches, and existing data center expansions
• Propose and comply with agreed operational performance goals relating to safety, security, availability, capacity, productivity, efficiency, and cost
• Support the physical security safeguarding of people, assets, and customer data in data centers
• Manage operations budgeting and capital expenditures and operating expenses in line with management targets

Basic Qualifications

• Bachelor degree in Engineering, Computer Science, Business Administration or related field
• 5+ years in data center operations, infrastructure management, or related technical field
• 5+ years of people management experience leading large, diverse teams
• Proven track record of managing complex operational environments at scale
• Experience with capacity planning and infrastructure growth management
• Strong financial acumen with budget responsibility
• Demonstrated ability to develop and implement strategic operational plans
• Experience working with cross-functional teams in a global organization

Preferred Qualifications

• Master's degree in Engineering, Business Administration, or related field
• Experience with AWS infrastructure or similar cloud service provider operations
• Knowledge of data center design, construction, and commissioning
• Experience managing operations across multiple data center facilities
• Strong understanding of physical security protocols and compliance requirements
• Track record of implementing continuous improvement initiatives
• Experience with incident management and disaster recovery planning
• Excellent communication and stakeholder management skills