Director, Data Analytics; Quality and Info Analytics;670

About the role

The Centers is a nationally recognized workplace based on employee feedback, known for trust, purpose, and care. This position is crucial for advancing the organization's mission and supporting the communities we serve.

Responsibilities

• Develops and implements a data analytics strategy aligned with organizational goals, mission, and value-based priorities.
• Guides quality, data, and program staff in developing SMART goals and key performance indicators that support grant applications, accreditation, program fidelity, operational performance, financial performance, and quality initiatives.
• Establishes and maintains consistent data definitions, standards, and methodologies across the organization.
• Promotes data literacy, coaches staff, and supports analytic maturity across departments.
• Ensures compliance with regulatory, privacy, and security standards related to data use, reporting, and analytics.
• Manages the daily work of a team responsible for translating complex analyses into clear, actionable insights for internal and external stakeholders.
• Participates in enterprise data governance activities, including data quality, stewardship, access, and ethical use.
• Oversees the development of dashboards, scorecards, and reports that promote accountability, performance, and informed decision-making.
• Identifies and communicates system vulnerabilities and organizational risk points to appropriate executive and program leadership.
• Supports performance-driven contracts, program evaluation, or accreditation reporting requirements.
• Supervises a team of data analysts and specialists, including hiring, coaching, performance management, and capability development.

Requirements

• Bachelor’s degree in data analytics, statistics, public health, health informatics, data science, or a related field.
• At least five years of progressive experience in analytics, evaluation, data integration, or data leadership.
• Demonstrated experience leading teams and managing staff performance, workload, and development.
• Experience developing dashboards, reports, scorecards, or other analytics tools to support operational and strategic decision-making.
• Knowledge of data governance, data quality, performance measurement, and evaluation methodologies.
• Ability to translate complex technical information into clear, actionable insights for varied audiences.

Qualifications

• Master’s degree in public health, healthcare administration, data science, informatics, or a related field preferred.
• Familiarity with FQHCs, integrated healthcare, or other multi-service organizations.
• Experience with UDS, HEDIS, value-based care metrics, or outcomes-based funding models.
• Experience with Epic reporting tools, ETL pipelines, data architecture, or business intelligence platforms such as Tableau or Power BI.

Skills

• Ability to translate technical findings into actionable insights for leadership and operational teams.
• Strong understanding of data governance, data quality, performance measurement, and evaluation methodologies.
• Strong written and verbal communication skills, with the ability to present complex information clearly.
• Strong project management, collaboration, and organizational skills in a multi-priority environment.