Director, Data Analytics and Insights

About the role

As a Director within the WI Integrated Analytics, Insights and Reporting team this person will be focused on supporting and building relationships across teams and stakeholders in support analytic initiatives and projects. You will partner to sustain deep relationships with these stakeholders, supporting high priority asks and working to source solutions with data to foster a data narrative. You are the Data Storyteller providing data-driven, contextualized insights to effectively communicate narratives and visualizations. The insights you provide will support the creation, management, and achievement of business objectives along with new focus areas and success measures. In providing useful insights you will help articulate future vision and influence roadmaps. Your direct interaction with the business will craft a discourse to answer strategic questions. You will act as the subject matter expert for measurement and attribution of value for key initiatives.

Responsibilities

• Support and build relationships across teams and stakeholders for analytic initiatives.
• Partner to sustain deep relationships with stakeholders, supporting high‑priority asks.
• Work to source solutions with data to foster a data narrative.
• Provide data‑driven, contextualized insights to communicate narratives and visualizations.
• Support the creation, management, and achievement of business objectives and success measures.
• Help articulate future vision and influence roadmaps.
• Act as subject matter expert for measurement and attribution of value for key initiatives.

Qualifications / Skills

• Strong expertise in value measurement, attribution, and causal analytics.
• Demonstrated skills in measuring performance of key strategic programs, projects, or campaigns.
• Comfortable interpreting measurement results and communicating to executive leadership.
• Experience analyzing unstructured data such as call transcripts and survey verbatims.
• Ability to manage sophisticated projects across teams, exercising influence and autonomy amid shifting priorities.
• Ability to think and work across Fidelity, acting as a connection point to other analytical teams within WI and other BUs.
• Ability to coach and guide analysts across WI and other BUs.
• Experience interacting with leaders at all levels and crafting executive‑level presentations to tell the data story.
• Proficiency in verbal/written communication and comfort with presentation tools (Microsoft Office suite, ThinkCell, Tableau, or PowerBI).
• Bachelor’s degree required; MBA preferred.
• Prior experience working in a role requiring cross‑functional and cross‑business‑unit collaboration (desired).
• Expert at synthesizing data/trends to develop key insights and storylines that connect with leaders.
• Experience working with data environments and knowledge of querying languages/applications (SQL, Python) to create, manipulate, and transform large datasets.
• Highly organized, curious, self‑motivated with strong leadership skills and ability to prioritize multiple tasks simultaneously.
• Agility in adapting to new and changing business areas and taking initiative to drive projects forward in a sophisticated, cross‑functional environment.

Schedule

Fidelity is transitioning to a full‑time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.