Director Customer Supply Chain Optimization
Position Summary
The Director of Customer Supply Chain Optimization partners with strategic customers to improve end-to-end supply chain performance across forecasting, ordering, inventory, logistics, and service execution. This role identifies joint efficiency opportunities that reduce cost, improve service levels, and unlock incremental growth for both VF and its customers.
Major Duties And Responsibilities
Build strong partnerships with customer supply chain teams to align strategies, improve service levels, and co-create mutual value.
Lead joint planning, identify pain points, and drive collaborative initiatives that enhance performance, reduce costs, and optimize network efficiency.
Analyze end-to-end supply chain processes across VF and customer networks to identify inefficiencies and improvement opportunities.
Drive service enhancements, policy changes, and operational standardization to improve delivery, reduce costs, and eliminate friction points such as lead times and order variability.
Leverage data, analytics, and digital tools to assess trade-offs across cost, service, inventory, and working capital. Develop dashboards, scorecards, and predictive insights to monitor performance, quantify opportunities, and proactively identify risks.
Lead cross-functional and cross-company supply chain initiatives, including customer network optimization, demand collaboration, and service model innovation. Build business cases, pilot new solutions, and guide implementation to deliver measurable financial and operational impact.
Act as a change leader aligning Customer teams, Finance, Operations, and Commercial teams around shared goals and performance outcomes. Establish governance structures, track value realization, and ensure sustainable adoption of new processes and service models.
Education And Experience
Bachelor’s degree is required.
10+ years experience in Supply Chain, including direct people leadership in cross-functional plant operations supporting planning, logistics, production and fulfillment is required.
Experience leading projects that include cross-functional teams enterprise wide is required.
Ability to travel up to 25%.
Leverage data, analytics, and digital tools to assess trade-offs across cost, service, inventory, and working capital.
Lean Practitioner Certification, Certified Supply Chain Professional (CSCP), MBA preferred.
Food products industry highly desirable.
Experience working in a manufacturing environment is a nice to have.
Prior customer interaction experience is greatly appreciated.
Ci mindset is wonderful to have.
3PL is good experience to have.
Thorough understanding of end ot end Supply Chain solutions and process improvement methodologies (Lean Management, Distribution Center Layout, Network Optimization, etc.).
Proven track record leading Lean projects and Kaizen events using industry standard tools and methods to deliver results.
Demonstrated ability to gain customer commitment on shared process improvements.
Demonstrated strengths in project management processes and methodologies including phase gate review, planning and review methods.
Excellent training and presentation skills with solid communication capabilities and practices both oral and written.
Facilitate cross functional ideation sessions to generate cost savings, continuious improvement, and innovation pipeline of projects.
Demonstrates a results-based leadership style with strong impact and influencing skills.
Why Join Us
Ventura Foods innovates and manufactures food solutions for foodservice and retail businesses. We make exclusive products for the world's most iconic restaurants and retailers, we provide ready-to-go product solutions for professional kitchens, and we make consumer brands everyone knows and loves. When you work for Ventura Foods, you get a strong foundation of training, a manager who cares about you and celebrates your success, a safe environment, and challenging work. As part of our team, your future is limited only by how much you’re willing to push yourself to get there. We invest in your growth because you invest in ours.
Pay
Salary Base Range of $143,056.70 - $228,920.27*
Annual bonus (based on the incentive program terms and conditions)
Benefits
Medical, Prescription, Dental, & Vision – coverage beginning on your 1st day for eligible employees
Profit Sharing and 401(k) matching (after eligible criteria is met)
Paid Vacation, Sick Time, and Holidays
Employee Appreciation Events and Employee Assistance Programs
Diversity & Inclusion
Ventura Foods is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Ventura Foods may use Artificial Intelligence (AI) assisted tools at certain stages of our hiring process, including identifying & sourcing candidates, reviewing applications and matched candidates on job boards and websites, and generating screening questions to help us work more efficiently and consistently.