Director, Customer Partner - Manufacturing & Energy

Location: Remote – US-based candidates only, no visa sponsorship available.

About the role

This role will lead operational priorities where safety, quality, compliance, and execution discipline are central to success. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a technology-driven environment.

Responsibilities

• Develop and execute innovative account strategies for growth
• Generate new opportunities and expand existing account scopes
• Focus on renewals while minimizing account erosion
• Oversee the account P&L to ensure compliance and satisfaction
• Build and maintain connections with C-suite executives
• Collaborate with sales teams for seamless management processes
• Identify and deliver customized solutions for clients

Qualifications

• 5+ years managing account P&L of $10M+
• 10+ years experience in end-to-end sales management
• Direct experience in manufacturing and energy industries
• Proven track record in driving revenue growth and managing profitability
• Strong understanding of business tech trends and industry best practices
• Empathetic relationship management approach
• Willingness to travel up to 25% regionally

Benefits

• Comprehensive medical and dental coverage
• Health disability benefits
• Retirement savings plan
• Paid leave and time off
• Support for personal growth and career development opportunities
• Exposure to global projects and cutting-edge technologies

Pay

$161,520 – $290,760 annually