Director, Custodian Operations and Strategy

Cross-functional Leadership

Serve as the central leader and subject matter expert for all custodian interfaces and integrations across the organization.
Build and maintain strategic relationships with Kestra business leaders and key teams to deeply understand their requirements, translate them into actionable roadmap priorities, and deliver practical, high-impact solutions.

Strategy formation

Develop and continuously refine a comprehensive strategy to maximize the value of custodian data across all business lines.
Identify opportunities to enhance connectivity, unlock new data capabilities, and align custodian integration efforts with broader organizational goals for growth and innovation.

Commercial validation

• Leverage in-depth knowledge of custodian data sources, formats, and capabilities to identify and validate business problems and opportunities.
  Propose and prioritize practical, value-driven solutions that deliver measurable improvements in efficiency, client outcomes, advisor productivity, and revenue generation.

Operational Oversight

• Provide day-to-day operational oversight of custodian feed file deliveries, monitoring for delays, errors, and performance issues, while driving timely remediation.
  Continuously monitor API integrations and connectivity points to ensure high quality, reliability, and uptime standards are met.

Process & Procedures

• Design, implement, and govern a centralized administrative framework for enabling, transmitting, and offboarding custodian data to internal and external downstream consumers across all business lines.
  Enhance third-party vendor review and audit processes to ensure secure, compliant, and efficient consumption of custodian data.

Compliance & Risk Management

• Partner closely with compliance and risk management functions to fully understand and incorporate their data requirements, ensuring the use of consistent, authoritative sources of custodian data.
  Proactively coordinate connectivity initiatives to maintain regulatory compliance, mitigate risks, and uphold the highest standards of data security and governance.

Stakeholder Collaboration

• Collaborate closely with leaders in data governance, data engineering, technology, and product management to prioritize initiatives and successfully deliver solutions within the Kestra technology ecosystem.
  Facilitate alignment, remove barriers, and drive effective execution across teams.

Technology Integration

• Maintain expert knowledge of wealth technology vendors and platforms serving wealth management firms, with a focus on their data requirements and integration needs.
  Proactively facilitate the provision of high-quality custodian data support to enable seamless integrations and maximize platform value.