Director Corporate Technology Training

About the role

The Doctors Company is currently seeking a Director Corporate Technology Training to join our team. This is a hybrid position ideally based out of our East Lansing or New York office, or another TDC Group and ProAssurance office.

Qualifications

• Bachelor’s degree required
• PMP or project management certification preferred
• 5-10 years experience in IT training, business systems support, project coordination, business analysis, or a related role

Responsibilities

• Training Design & Execution: Support the design and execution of IT training initiatives; research and suggest improvements to current IT training and visual materials; provide IT training consultation, develop IT training programs and provide training directly to employees; work with assigned BRM departments to identify areas where technology can be applied to increase productivity.
• Project Management / Task Management: Manage and prioritize assigned project and department related functions and tasks; track system feature/function updates as assigned; coordinating with business, developers, Project Manager and others as appropriate; estimate tasks required for business requirements or quality assurance, track progress against estimates, and report status.
• Customer Service / Collaboration: Maximize performance while upholding and encouraging behaviors consistent with company’s mission and values; communicate company values, beliefs and norms to team members on an ongoing basis; serve as a role model for company values; assist with application problem analysis, technical solutions/alternatives, evaluating design proposals, and reviewing program code.
• Learning, Development, & Compliance: Maintain full compliance with all organizational policies, procedures, and established standards (e.g. accurately recording time worked, submitting PTO, mandatory corporate training); keep technical knowledge and skills current to effectively support department priorities; complete all performance and development activities including the performance review process in a timely manner; fulfill all required training and development obligations to maintain essential skills and credentials; complete all mandatory compliance courses on time, meeting corporate training standards; pursue additional learning opportunities that strengthen professional capabilities and contribute to team and organizational performance, with prior manager approval.
• Other Duties As Assigned: Support enterprise and departmental objectives by taking on assigned projects and delegated tasks with accountability, attention to detail, and timely execution; identify and implement process improvements that enhance business efficiency and strengthen organizational effectiveness; proactively provide regular updates to leadership on project status, deliverables, and outcomes; maintain flexibility and agility to take on additional responsibilities as organizational needs evolve.

Benefits

• Competitive compensation, an incentive bonus plan, outstanding career opportunities, an exceptional work environment, and an impressive benefits package, which starts with medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; and an employee assistance program.
• Health, dental, and vision insurance
• Health care tax-free spending accounts with a company match
• 401(k) and Roth IRA with company match, as well as catch-up plans for both
• Vacation days, sick days, and paid personal days each calendar year (with vacation increases based on length of service)
• Paid holidays each calendar year
• Life and travel insurance
• Tax-free commuter benefits
• In-person and online learning opportunities
• Cross-function career opportunities
• Business casual work environment
• Time off to volunteer
• Matching donations to qualifying nonprofit organizations
• Company-sponsored participation at non-profit events

Pay

Salary Range: $131,102 - $172,072. Compensation varies based on skills, knowledge, and education. We consider factors such as specialized skills, depth of knowledge in the field, and educational background to ensure fair and competitive pay.