Director Corporate Quality Customer Account Support Power & Energy

Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest-growing segments of the global Electronics Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in the communications networks, defense and aerospace, industrial and semiconductor systems, medical, multimedia, computing and storage, automotive and clean technology sectors.

About the role

Sanmina is looking for a Director of Corporate Quality to manage and support all aspects of Quality and Customer Support activities for electronic manufacturing related operations in the Power and Energy market segment, including transformer manufacturing operations. This role requires industry experience, a track record of success, and a broad understanding of energy industry requirements and standards. The ideal candidate is a hands-on leader who will support the company’s rapidly growing business environment and work directly with plants involved in manufacturing activities. Experience working in a global environment across multiple sites is essential.

The Director of Corporate Quality’s goal will be to create an atmosphere of collaboration and improvement between manufacturing plants, corporate staff, and customer representatives, driving implementation of Best Practices and ensuring delivery of the highest level of service to customers. Customer support and representation are key expectations, including proactive support of customer and manufacturing sites to ensure best customer service and continuous collaboration with Corporate Quality staff and Sales Account Management. Domestic and international travel to customer locations and Sanmina plants will be required.

This position deals with ITAR facilities and applicants must be a US Citizen or a lawful permanent resident.

Responsibilities

• Ensure compliance of sites with industry standards, customer requirements, and specifications.
• Serve as the main contact for customers and proactively develop strong collaboration with customer counterparts.
• Support PPAP or equivalent activities at the site level, including training and regular updates as required.
• Assist plants with the development of Control Plans and Work Instructions in accordance with their PFMEAs, Process Flows, Company quality system’s procedures, and customer requirements.
• Partner with Sanmina Corporate Quality and Manufacturing Operations to solve quality problems while maintaining manufacturing efficiencies, meeting competitive business deadlines, and increasing customer satisfaction levels.
• Support plants as necessary with root cause analysis, 8D, and problem-solving while driving consistent and lasting improvements.
• Ensure communication between plants and sharing of best practices and lessons learned for consistent customer support and representation.

Requirements

• Power & Energy market segment experience in an electronics manufacturing environment.
• 7+ years of industrial experience in Quality Engineering/Quality Management in the EMS Industry, with an operational background and hands-on, plant-level experience.
• Experience working with teams in a global environment.
• BS Degree in Electrical Engineering or equivalent.
• Experience managing all aspects of a Quality Management System and Operational Excellence activities in a Power and Energy manufacturing environment.
• Lean and Six Sigma experience is a plus.
• Very strong communication skills.
• Ability to develop strong relationships with customers and plant-level teams.
• Ability to facilitate collaboration and communication with all operational teams as well as support functions worldwide.
• Strong presentation skills, including material development and delivery.
• Able to travel domestically and internationally.