Director, Corporate Communications

As the Coffee Operating Unit of Keurig Dr Pepper prepares to become a global coffee company, the Senior Director, US External Communications & Corporate Brand will shape and protect the company’s corporate reputation and narrative in the United States. The role serves as the strategic communications lead for US corporate and financial media while supporting the development and consistent implementation of the global corporate brand, partnering with Global Corporate Affairs, Investor Relations, Legal, Sustainability, and senior leadership.

Responsibilities

• External & Financial Communications: Serve as the primary US communications resource for financial communications (earnings, transactions, corporate announcements); develop and execute the US corporate media relations strategy; build relationships with journalists, analysts, and opinion leaders; anticipate and manage media narratives on industry trends; counsel C‑suite on messaging and risk; lead media training and prepare executives for high‑profile engagements.
• Corporate Brand & Thought Leadership: Support thought‑leadership programs and campaigns (media opportunities, op‑eds, reports, podcasts); partner with Global Corporate Affairs to bring the corporate brand to life in the US; ensure consistent corporate messaging across the website, investor materials, ESG and annual reports, employer brand assets, and executive communications; identify opportunities to strengthen reputation and visibility.
• Crisis & Issues Communications: Support the enterprise crisis communications framework; collaborate with Legal, Risk, Operations, Sustainability, and Corporate Affairs to manage reputational risk; lead or support communications on supply‑chain disruptions, environmental or labor controversies, product quality or safety incidents, and activist/NGO campaigns; ensure alignment with corporate narrative and regulatory requirements; conduct post‑incident reviews and improve preparedness.
• Insights & Measurement: Monitor and analyze reputation and communications metrics across media, employees, investors, analysts, and commentators; translate data and market intelligence into actionable recommendations; establish measures of success and demonstrate the impact of communications programs.

Requirements

• 10+ years of progressive experience in corporate communications, corporate affairs, financial communications, or a related field within a large multinational organization, top‑tier consultancy, or a combination of both.
• Experience in consumer goods, food & beverage, coffee, or agricultural supply‑chain industries is highly desirable.
• Proven experience supporting a significant corporate transformation (e.g., IPO, spin‑off, merger, acquisition).
• Experience communicating for or advising a US‑listed company, with familiarity with earnings cycles, transaction announcements, financial media, and complex disclosure environments.
• Track record as a trusted communications advisor to C‑suite and senior executives, including preparing leaders for high‑stakes interviews.
• Demonstrated experience leading issues and crisis communications during live, high‑impact, reputationally sensitive events.
• Experience managing external agencies, budgets, and partners with a focus on measurable outcomes and ROI.
• Exceptional writing, editing, and editorial judgment across a broad range of corporate communications (press releases, executive communications, op‑eds, media statements, briefing materials, executive social content).

Leadership & Capabilities

• Strategic thinker who connects business priorities to compelling external communications strategies.
• Exceptional storyteller able to simplify complex business topics for diverse audiences.
• Strong executive presence and confidence advising senior leaders in high‑pressure situations.
• Highly collaborative with the ability to influence across functions and geographies.
• Deep understanding of the US media landscape, financial communications, and corporate reputation management.
• Comfortable operating in a fast‑paced, evolving environment with multiple priorities and high visibility.
• Strong judgment, discretion, and ability to navigate sensitive and confidential information.

Benefits

• Medical, Dental, Vision, Disability coverage
• Paid Time Off (including paid parental leave, vacation, and sick time)
• 401(k) with company match
• Tuition Reimbursement
• Mileage Reimbursement
• Annual performance‑based bonus (eligible)

Pay

Salary range: $155,500 – $200,000 (actual placement within the range may vary based on experience, skills, and other factors).

Schedule & Travel

Based in Burlington, MA. Expected travel up to 30% to Amsterdam and other markets as required.