Director, Corporate Accounting, Shared Services

Guild Mortgage Company, a mortgage banking firm dedicated to serving homeowners and buyers since 1960, aims to provide affordable home financing with professionalism and service.

About the role

The Director, Corporate Accounting & Shared Services will report to the VP, Corporate & Servicing Accounting, Governance & Controls and serve as a key leadership role within the Controller organization. This position is responsible for strengthening accounting operations, leading Accounts Payable, improving shared services processes, supporting corporate accounting execution, and creating additional leadership depth within the team.

The role will provide senior oversight of Accounts Payable while establishing a two-tier AP operating model. It will directly manage and develop the AP Operations Supervisor, who will oversee daily AP production, queue management, team coordination, and first-level escalations. The Director will retain ownership of AP leadership, controls, payment risk, vendor governance, metrics, business escalations, close impact, and process improvement.

In addition to AP leadership, this role will oversee selected corporate accounting and shared services functions, including accruals, expense management, vendor management, payment controls, fixed assets, leases, prepaids, facilities accounting, capitalized software, and related close activities.

Responsibilities

• Lead AP operations, including invoice processing, payments, vendor support, issue resolution, team workload, and service-level performance.
• Manage and develop the AP Operations Supervisor and provide leadership over AP workstreams, training, accountability, and process execution.
• Lead and develop AP and shared services team members through coaching, training, cross-training, role clarity, and accountability.
• Oversee vendor management, ACH controls, W-9/TIN compliance, 1099 support, vendor master controls, and fraud-prevention procedures.
• Oversee payment controls, including ACH, checks, Positive Pay, stop payments, voids, reissues, ACH returns, and Treasury coordination.
• Manage AP close activities, including accruals, cutoff review, aging analysis, reconciliations, journal entries, and close support.
• Oversee expense management processes, including Concur, BILL, corporate cards, T&E accounting, employee expenses, and related reconciliations.
• Oversee selected corporate accounting and shared services activities, including fixed assets, leases, prepaids, capitalized software, facilities accounting, and G&A accruals.
• Review journal entries, reconciliations, close schedules, variance explanations, and supporting documentation for assigned areas.
• Support monthly, quarterly, and annual close processes to ensure assigned work is accurate, timely, controlled, and well documented.
• Develop AP and shared services reporting, metrics, dashboards, aging reports, SLA tracking, and exception reporting.
• Partner cross-functionally with Treasury, Procurement, Legal, Facilities, Finance, Operations, IT, HR, auditors, and business leaders.
• Support audit requests and strengthen controls, documentation, process ownership, and scalability across AP and shared services accounting.

Qualifications

• Bachelor's Degree in Accounting, Finance, or related field.
• Minimum eight years of progressive accounting, accounting operations, shared services, accounts payable, corporate accounting, or controllership experience.
• Minimum three years supervisory or leadership experience preferably leading AP, accounting operations, shared services, or high-volume transactional accounting teams.
• CPA, CMA, MBA, or equivalent experience preferred.
• Experience in mortgage, financial services, banking, or another regulated industry.
• Experience with AP automation, ERP systems, workflow tools, Concur, corporate card platforms, close management tools, and shared services transformation.
• Experience supporting fixed assets, leases, capitalized software, facilities accounting, T&E, vendor governance, and GL administration.
• Experience developing metrics, dashboards, SLAs, process documentation, and operating rhythms.
• Significant experience in accounting operations, accounts payable, shared services, corporate accounting, or controllership support.
• Strong understanding of month-end close, accruals, reconciliations, journal entries, balance sheet controls, and accounting operations.
• Experience with vendor management, payment controls, expense management, audit support, and internal controls.
• Demonstrated ability to improve processes, build documentation, strengthen accountability, and develop team members.
• Excellent verbal and written communication skills; highly organized and detail-oriented.
• Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications.
• Commitment to company values: Customer Service, Integrity, Respect, Collaboration, Learning, and Excellence.

Supervision & Impact

• Job Scope: Oversees a large department or multiple smaller areas or departments; executes the operational plan for areas of responsibility.
• Complexity: Problems encountered often cross areas of the organization and are complex, broad in scope, and unprecedented with no clear solution; often works cross-functionally to solve problems and implement changes.
• Impact: Decisions and actions have a major impact on the outcomes of the department, projects, and programs; has a direct and significant impact on the business and/or operations of major segments of the organization.
• Interaction/Supervision: Manages staff; may include multiple job categories and both exempt and nonexempt jobs; responsible for some staffing, hiring, termination, and discipline; sets performance standards, coaches and evaluates staff, making pay decisions and organizing and scheduling workloads and workflow.
• Direct Reports: 3 (AP Supervisor, AP Lead, Staff Accountants).
• Indirect Reports: 1+ (works across teams to achieve objectives and manage deliverables).

Requirements

• Work is primarily sedentary; mobility in an office setting.
• Ability to operate standard office equipment and keyboards.
• Regularly required to accurately perceive, distinguish and interpret information received visually and through audio (e.g., words, numbers, and other data broadcasted aloud/viewed on a screen or in print).
• Office environment with moderate noise; no substantial exposure to adverse environmental conditions.
• Travel 5-10%.
• Ability to learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow.
• Effective adaptation to workplace stressors, including customer service complaints, security responsibilities, and competing priorities.
• Must adhere to process protocol and apply established protocols in a timely manner.
• Work is primarily performed during the business week, Monday - Friday; occasional night or weekend work may be necessary.

Pay

This exempt position offers a targeted salary range of $150,000.00 to $200,000.00 annually. Compensation is influenced by factors including local and federal minimum wage requirements, education, level of experience, and geographical location.

Benefits

• Medical, dental, and vision insurance.
• Life insurance and AD&D.
• Long-term disability (LTD).
• 401(k) with employer match.