Director, Core Payments Communications

We need to output HTML fragment with sections: h3 for headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections with real specific content. The posting includes: Title And Summary (but we don't repeat job title). There's an Overview (maybe About the role). There's Role Purpose (maybe About the role). There's Key Responsibilities (list). There's Success Profile (maybe Qualifications/Skills). There's Corporate Security Responsibility (maybe not needed). There's benefits description. There's Pay Ranges. There's no schedule. There's no explicit Qualifications but Success Profile includes ideal candidate traits. Could map to Requirements/Qualifications/Skills. We need to decide sections. We must not repeat job title as heading. So we can start with

About the role

containing overview paragraphs. Then

Responsibilities

with

• items from Key Responsibilities. Then

  Qualifications

  maybe combine Success Profile and maybe other requirements. Could also have

  Skills

  . But we should avoid thin sections. Perhaps combine Qualifications and Skills into one section? But spec says use headings for those categories if content exists. We have content for Qualifications (ideal candidate traits) and Skills (strategic storyteller, etc). Could split but risk thin. Better to have one section

  Qualifications and Skills

  but heading must be exactly one of the allowed headings? The instruction: use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., implying those are examples, not strict list? It says use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely we should use those exact headings when appropriate. So we can have Qualifications and Skills separate if we have content. Let's see content: Success Profile includes bullet-like sentences: "The Ideal Candidate Is A strategic storyteller who can translate technical products, payment innovations and business strategies into compelling human-centered narratives. An experienced executive communications and thought leadership practitioner who has supported senior business leaders. Deeply curious about consumer behavior, innovation, technology and the future of commerce. Creative, audience-focused and willing to challenge conventional communications approaches. Skilled at developing integrated campaigns across earned, owned, social and experiential channels. Comfortable operating in a fast-paced, visible environment with multiple senior stakeholders." That's both qualifications and skills. Could split: Qualifications: experienced executive communications and thought leadership practitioner, supported senior business leaders. Skills: strategic storyteller, translate technical products, etc. But we can put all under Qualifications. Then Skills maybe empty -> we should not create Skills section if no specific content beyond what's already covered. Better to omit Skills. Benefits: we have description of benefits. So

  Benefits

  with
  • items. Pay: we have Pay Ranges Purchase, New York: $174,000 - $286,000 USD. So

    Pay

    with

    containing that. Schedule: none, so omit. Requirements: maybe we could have Requirements separate from Qualifications? The posting doesn't have explicit requirements like years of experience, education. So we could omit Requirements. Thus sections: About the role, Responsibilities, Qualifications, Benefits, Pay. We must preserve all substantive information, not invent or summarize away detail. Need to include all details from overview, role purpose, responsibilities, success profile, benefits, pay. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove Corporate Security Responsibility? That's maybe boilerplate but it's substantive about security responsibilities. Might be considered boilerplate? It's about security policies; could be considered standard. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Corporate Security Responsibility is legal/security; might be considered boilerplate. Safer to remove it. Also remove the accommodation paragraph? That's also maybe boilerplate but it's about accommodations; could be considered EEO? Might be removed. The instruction: remove EEO/equal-opportunity/scam-warning boilerplate. The accommodation request is related to EEO; likely remove. Also remove the line about Mastercard is a merit-based... equal opportunity employer. That's EEO boilerplate; remove. Also remove the paragraph about Corporate Security Responsibility. Also remove the line about "In line with Mastercard’s total compensation philosophy..." that leads into benefits; we keep benefits description but maybe remove the introductory sentence? It's part of benefits context; we can keep benefits description but maybe remove the introductory fluff. However we must preserve ALL substantive information; the introductory sentence is not substantive about benefits; it's just context. Could keep but it's not needed. Safer to keep only the benefits list. We need to extract benefits list: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Also interns benefits but we can ignore as not full-time? Might be extra but we can include? It's substantive but maybe not needed for full-time role. Could include but it's extra detail. The instruction: preserve ALL substantive information. So we should include interns benefits? The posting includes that as part of benefits description. It's substantive. We'll include both full-time and interns benefits? Might be too much but we should preserve. We'll include as separate bullet points. Pay: only the range given. Now craft HTML. We'll need to escape any HTML special characters? Not needed. Structure:

    About the role

    Overview paragraphs: combine Overview and Role Purpose.

    Then

    Responsibilities

    • each responsibility bullet. We need to extract responsibilities from Key Responsibilities section: there are subheadings: Product Communications, Storytelling & Narrative Development; Customer & Partner Engagement; Innovation, Creative Channels & Audience Engagement; Media Relations & Communications Execution; Executive Thought Leadership & Industry Influence; Strategic Counsel & Cross-Functional Leadership. Under each, there are sentences. We'll turn each sentence into a list item? Could group but better to make each distinct responsibility as
    • . We'll parse. Product Communications, Storytelling & Narrative Development: - Lead communications strategy and execution for Mastercard’s consumer product portfolio, ensuring messaging clearly articulates customer value, consumer relevance and business impact. - Develop integrated programs supporting product launches, announcements, customer storytelling, thought leadership, executive visibility and market activations. - Translate complex products, platforms and technologies into simple, human-centered stories that show how Mastercard improves everyday experiences, helps businesses grow and creates opportunity. - Build narratives around World, World Elite, World Legend and The Mastercard Collection, highlighting tangible value for consumers, issuers and partners. - Ensure product communications align with Mastercard’s corporate narrative, innovation agenda, trust leadership and purpose-driven business strategy. Customer & Partner Engagement: - Identify and activate communications opportunities that strengthen relationships with issuers, merchants, fintechs, technology partners and strategic customers. - Support customer-facing engagements, executive meetings, product showcases, Experience Center activations and major industry events through messaging, presentations, briefings and engagement plans. - Showcase partner success stories and demonstrate Mastercard product value through authentic customer and consumer experiences. - Collaborate with regional and market communications teams to tailor narratives for key audiences while maintaining global message consistency. Innovation, Creative Channels & Audience Engagement: - Champion innovative communications approaches that reach audiences in meaningful and unexpected ways. - Develop integrated content strategies across earned media, social, digital, creator ecosystems, experiential activations, emerging technologies and nontraditional channels. - Explore new storytelling formats and audience engagement models that make payments and commerce topics accessible, relevant and culturally resonant. - Use data, insights, cultural trends and audience behavior to inform communications strategies and content development. Media Relations & Communications Execution: - Manage consumer payments news flow across earned, owned, social, digital, employee and executive communications channels, ensuring clear sequencing and message consistency. - Create and oversee high-quality materials including press releases, messaging frameworks, FAQs, briefings, speeches, talking points, bylines, op-eds, social content, videos and executive presentations. - Develop proactive media strategies that elevate Mastercard’s leadership in consumer payments, experiences, loyalty and innovation. - Prepare and coach spokespeople and, where appropriate, serve as corporate spokesperson on consumer payments topics; anticipate issues, trends and competitive dynamics. Executive Thought Leadership & Industry Influence: - Serve as primary communications advisor to the Chief Consumer Product Officer, developing an executive visibility, thought leadership and influence strategy. - Build a roadmap of speaking engagements, media opportunities, customer forums, industry conferences, analyst engagements and executive visibility moments. - Develop signature points of view on the future of consumer commerce, payments, loyalty, security, personalization, identity, affluent experiences and emerging consumer behaviors. - Create executive content including keynotes, customer presentations, bylines, LinkedIn posts, videos, thought leadership articles and industry commentary. Strategic Counsel & Cross-Functional Leadership: - Provide strategic counsel to the Chief Consumer Product Officer and senior Consumer Product leaders on positioning, messaging, thought leadership, executive visibility, customer engagement, media strategy, industry participation and reputation management. - Partner with Product, Marketing, regional communications and enterprise stakeholders to develop coordinated communications aligned with customer and business priorities. - Advise senior stakeholders on reputation opportunities and risks related to product innovation, customer engagement and market developments. - Establish measurement frameworks and foster strong cross-functional relationships to assess impact and drive alignment. Now Qualifications: from Success Profile. We can break into bullet points: - Strategic storyteller who can translate technical products, payment innovations and business strategies into compelling human-centered narratives. - Experienced executive communications and thought leadership practitioner who has supported senior business leaders. - Deeply curious about consumer behavior, innovation, technology and the future of commerce. - Creative, audience-focused and willing to challenge conventional communications approaches. - Skilled at developing integrated campaigns across earned, owned, social and experiential channels. - Comfortable operating in a fast-paced, visible environment with multiple senior stakeholders. We could also include "Merit-based, inclusive, equal opportunity employer" but that's boilerplate removed. Now Benefits: list each item. We'll create
      • for each benefit. Benefits list: - Insurance (including medical, prescription drug, dental, vision, disability, life insurance) - Flexible spending account and health savings account - Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave) - 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire - 10 annual paid U.S. observed holidays - 401k with a best-in-class company match - Deferred compensation for eligible roles - Fitness reimbursement or on-site fitness facilities - Eligibility for tuition reimbursement - Many more (maybe we can keep as "and many more" but that's vague; maybe we keep as is.) - For interns: 56 hours of Paid Sick and Safe Time - Jury duty leave - On-site fitness facilities in some locations We could combine interns benefits as separate bullet points. Now Pay:

        Pay Ranges Purchase, New York: $174,000 - $28