Director, Contract Marketing (Contract Operations)

Job Summary

The Director will lead contracting operation activities for Biosimilars and Specialty products. Key responsibilities include managing rebate/discount processes, contract operations, and departmental operations. This role involves decision-making on daily business functions and ad-hoc projects, optimizing contract operations, and minimizing risk to Fresenius Kabi.

Salary Range: $180,000 - $210,000 per year
Position is eligible to participate in a bonus plan with a target of 16% of the base salary. Final pay determinations will depend on various factors, including, but not limited to, experience level, education, knowledge, skills, and abilities.

Responsibilities

• Lead and assist National Account and field sales in negotiating contracts with a variety of Fresenius Kabi customers with operational support.
• Develop a brand-like drug market contract operations process for hospital & clinic GPOs and payer rebates.
• Oversee Managed Care invoice and accurate rebate payment management.
• Develop 340B investigation process for payer contracts and potential double dipping in Medicaid.
• Supervise the development of EDI and accuracy of membership onboarding for new biopharma customers.
• Manage Model N setup for new contracts across business channels.
• Manage contract invoices and accurate payment analysis.
• Apply strategic business insights and competitive market intelligence to identify new opportunities.
• Assist on new contract initiatives and operation set up for key Payor, GPO, IDN, and Provider agreements.
• Directly interface with customers on contract operations and disputes.
• Identity process improvement opportunities and develop tools to assist in the contract deliverables.
• Contribute to the preparation of ad-hoc presentations, process solutions, and assess the impact of contracts.

Requirements

• Bachelor’s degree required, advanced degrees or certifications are a plus.
• Minimum 10+ years related work experience in the pharmaceutical industry, including 5 years with financial / marketing / contract / market access knowledge.
• Minimum of 5 years of direct people management experience with demonstrated ability to develop and lead high-performing teams.
• In-depth knowledge of payer medical and pharmacy rebate claims invoice payment process.
• Deep understanding of many players in the US supply chain.
• Strong desire to self-learn in a high-volume department.
• Brand/Biosimilars/Biologic experience highly preferred.
• Strong written and verbal communication skills.
• Must be able to develop content vs delegate.
• Demonstrated business acumen skillset to weigh multiple factors when making decisions.
• Superior interpersonal and leadership skills with the ability to manage cross-functional teams.
• Effectively manage internal projects and external customer deadlines.
• Microsoft Excel at the advanced level experience required, including superior analytical and critical thinking skills with ability to make recommendations based on analysis.
• Knowledge and comfort level of operating systems; for instance, but limited to, experience with SAP, BEX, Qlik, Veeva, Spring CM, and Model N preferred.
• Able to manage and prioritize multiple complex projects with demonstrated time management skills.