Director, Contract Marketing

About the role

Lead contracting operation activities for Biosimilars and Specialty products. This role involves managing a diverse team on rebate/discount process management and contract operations to ensure successful outcomes against commercial strategies. The Director will also lead and support departmental operations, making key decisions regarding daily business functions and ad-hoc projects.

Responsibilities include optimizing payer, wholesaler, provider, specialty pharmacy, GPO, and membership contract operations while minimizing risk to Fresenius Kabi. The role requires bringing awareness to contract risks and suggesting mitigating solutions, working with key stakeholders to direct cross-functional teams, and managing priorities that deliver optimal commercial value.

Responsibilities

• Lead a contracting operations team, contract set-up, and policies that support growth initiatives in Biosimilars and Specialty products.
• Lead and assist National Account and field sales in negotiating contracts with a variety of Fresenius Kabi customers, providing operational support.
• Further develop a brand-like drug market contract operations process for hospital & clinic GPOs and payer rebates.
• Oversee Managed Care invoice and accurate rebate payment management.
• Develop a 340B investigation process for payer contracts and potential double dipping in Medicaid.
• Supervise the development of EDI and accuracy of membership onboarding for new biopharma customers.
• Manage Model N setup for new contracts across business channels.
• Manage contract invoices and accurate payment analysis.
• Develop Agiloft, contract analytics platforms, contract membership, and Model N solutions.
• Apply strategic business insights and competitive market intelligence to identify new opportunities.
• Assist on new contract initiative and operation set-up for key Payor, GPO, IDN, and Provider agreements.
• Directly interface with customers on contract operations and disputes.
• Identify process improvement opportunities and develop tools to assist in contract deliverables.
• Contribute to the preparation of ad-hoc presentations, process solutions, and assess the impact of contracts.

Requirements

• Bachelor’s degree required; advanced degrees or certifications are a plus.
• Minimum 10+ years of related work experience in the pharmaceutical industry, including 5 years with financial/marketing/contract/market access knowledge.
• Minimum of 5 years of direct people management experience with demonstrated ability to develop and lead high-performing teams.
• In-depth knowledge of payer medical and pharmacy rebate claims invoice payment process.
• Deep understanding of many players in the US supply chain.
• Strong desire to self-learn in a high-volume department.
• Brand/Biosimilars/Biologic experience highly preferred.
• Strong written and verbal communication skills; must be able to develop content vs. delegate.
• Demonstrated business acumen to weigh multiple factors when making decisions.
• Superior interpersonal and leadership skills with the ability to manage cross-functional teams.
• Effectively manage internal projects and external customer deadlines.
• Advanced Microsoft Excel experience required, including superior analytical and critical thinking skills to make recommendations based on analysis.
• Knowledge and comfort level with operating systems such as SAP, BEX, Qlik, Veeva, Spring CM, and Model N preferred.
• Able to manage and prioritize multiple complex projects with demonstrated time management skills.
• Must be able to effectively speak, read, write, and understand English to perform essential functions of the position.

Pay

Salary Range: $180,000 - $210,000 per year. Position is eligible to participate in a bonus plan with a target of 16% of the base salary. Final pay determinations will depend on various factors, including experience level, education, knowledge, skills, and abilities.

Benefits

• Medical, dental, and vision coverage.
• Life insurance and disability.
• 401K with company contribution.
• Wellness program.