Director Consulting Services

About the role

As a Director Consulting Services (DCS), you will own strategic client relationships, lead business growth initiatives, and oversee a team of consulting professionals supporting clients across multiple industries including Financial Services, Retail, Manufacturing, and other commercial sectors.

Responsibilities

• Own and develop executive level client relationships, serving as a trusted advisor and primary point of accountability for assigned accounts.
• Lead business evolution efforts within assigned accounts, identifying opportunities to expand services and create additional value for clients.
• Develop and execute account growth strategies that drive revenue growth, profitability, and long-term client partnerships.
• Participate in business development activities including opportunity identification, solution development, proposal creation, presentations, and contract negotiations.
• Lead and manage assigned operations to achieve targeted financial, operational, and client satisfaction objectives.
• Participate in and oversee the delivery of client engagements, ensuring quality outcomes, risk management, and adherence to CGI delivery methodologies and best practices.
• Ensure the quality of services delivered to assigned clients and proactively address issues impacting client satisfaction or operational performance.
• Lead assignments, recruitment, onboarding, development, and retention of team members.
• Foster the growth of team capabilities and expertise to align with evolving client needs, market trends, and CGI strategic priorities.
• Develop and maintain expertise across relevant industries, business domains, solutions, and technologies, while sharing knowledge and best practices across CGI.
• Collaborate with CGI leadership, industry experts, and delivery teams to strengthen client relationships and expand CGI's footprint within the market.

Requirements

• 10+ years of experience in consulting, professional services, technology services, or industry leadership roles with increasing responsibility for client management and business operations.
• Proven success owning and managing executive level client relationships.
• Demonstrated experience leading business growth initiatives, account expansion efforts, and revenue generating activities.
• Experience managing operational performance with accountability for revenue, profitability, forecasting, and overall business results.
• Strong track record of leading consulting, technology, or business transformation engagements.
• Experience leading, coaching, and developing high performing teams, including managers and senior consulting professionals.
• Strong business acumen and the ability to balance client satisfaction, operational excellence, talent development, and financial performance.
• Excellent executive communication, presentation, negotiation, and relationship building skills.
• Bachelor's degree or equivalent combination of education and experience.

Qualifications

• To Be Successful In This Role:
• 10+ years of experience in consulting, professional services, technology services, or industry leadership roles with increasing responsibility for client management and business operations.
• Proven success owning and managing executive level client relationships.
• Demonstrated experience leading business growth initiatives, account expansion efforts, and revenue generating activities.
• Experience managing operational performance with accountability for revenue, profitability, forecasting, and overall business results.
• Strong track record of leading consulting, technology, or business transformation engagements.
• Experience leading, coaching, and developing high performing teams, including managers and senior consulting professionals.
• Strong business acumen and the ability to balance client satisfaction, operational excellence, talent development, and financial performance.
• Excellent executive communication, presentation, negotiation, and relationship building skills.
• Bachelor's degree or equivalent combination of education and experience.

Skills

• Strategic thinking and business acumen.
• Client relationship management and trust-building.
• Business growth and expansion strategies.
• Account management and accountability.
• Operational leadership and performance management.
• Team leadership and development.
• Industry knowledge and expertise.
• Collaboration and networking.

Benefits

CGI provides a comprehensive benefits package to eligible professionals on their first day of employment, including:

• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and Well being programs

Pay

A reasonable estimate of the current range for this role in the U.S. is $125,000 - $250,000.

Schedule

This is a hybrid role, which requires someone local to our Minneapolis Office, who is willing to be on-site four days a week.