Director, Consulting Operations

Specific Job Responsibilities

• Execute the strategic vision for Redspin’s consulting practice, driving operational excellence, client satisfaction, and revenue growth, aligning with DoD requirements and industry trends
• Refine service offerings, methodologies, and delivery frameworks for: - CMMC Level 2/3 certifications - CMMC Mock (pre-)assessments
• Develop and monitor key performance indicators (KPIs) tied to service delivery, financial performance, and client outcomes ensuring achievement of revenue, margin, and utilization targets
• Prepare and present regular updates to executive leadership on delivery performance, client success, and strategic initiatives
• Collaborate with sales and marketing to develop go-to-market strategies and thought leadership
• Build, scale, and continuously improve a high-quality CMMC consulting practice, ensuring consistent delivery standards, repeatable methodologies, and strong long-term client retention.
• Ensure successful client outcomes by leading teams to achieve CMMC readiness and certification through effective assessment oversight, risk prioritization, and remediation guidance.
• Oversee successful delivery of CMMC engagements, ensuring quality, consistency, and client satisfaction
• Manage workforce planning, staffing models, and resource allocation to achieve utilization and profitability targets while maintaining quality standards
• Establish clear performance metrics and implement programs to enhance consulting tools, methodologies, and delivery templates
• Partner with Product Innovation teams to identify AI-driven automation and technology enablement opportunities that improve scalability and efficiency
• Serve as executive sponsor and advisor for key client accounts
• Provide strategic guidance on scoping, risk prioritization, and remediation planning
• Ensure alignment with CMMC 2.0 requirements and applicable standards (e.g., NIST SP 800-171, 800-172)
• Stay current on evolving CMMC frameworks, assessment guides, and DoD rulemaking
• Ensure the quality, accuracy, and defensibility of compliance documentation, assessment evidence, and client deliverables, meeting CMMC, DoD, and Clearwater quality standards.

Team Leadership & Development

• Lead and manage a national consulting team of 30+ direct and indirect reports, fostering a culture of high performance, innovation, continuous improvement, collaboration, and professional growth
• Partner with the Colleague Success team to attract, develop, and retain top consulting talent, driving both individual and organizational success
• Establish training pathways and certifications for team members (e.g., CCP, CCA)
• Lead, engage, and develop a growing consulting team, establishing clear career paths, documented training, performance expectations, and professional development opportunities that support retention and succession planning.
• Maintain accountability for billable utilization targets, workforce planning, and effective resource allocation across engagements.
• Foster a culture of accountability, collaboration, and continuous learning within the team.

Business Development Support

• Partner with sales to support pre-sales activities, including proposals, SOWs, and client presentations
• Act as a subject matter expert in client discussions and industry events
• Identify opportunities to expand services within existing accounts
• Establish Redspin as a recognized thought leader in the CMMC and Defense Industrial Base (DIB) compliance space through subject-matter expertise, industry engagement, and contribution to internal and external thought leadership.

Experience Required

• 8–12+ years in cybersecurity consulting, with at least 3–5 years in a leadership role
• Experience in cybersecurity or technology-enabled consulting services preferred
• Experience working with or alongside C3PAOs preferred

Qualifications, Skills, & Knowledge

• Bachelor's degree in business administration, Computer Science, Information Systems, or related field (master's preferred)
• Relevant cybersecurity certifications (CISSP, CISA, CISM) and CMMC-related certifications (e.g., LCCA, CCA) preferred but not required
• Deep expertise in:
• - CMMC 2.0 framework
• - NIST SP 800-171 (and ideally 800-172)
• Experience delivering:
• - Gap assessments
• - Mock assessments / audit simulations
• - Certification readiness programs
• Strong understanding of the Defense Industrial Base (DIB) and DoD compliance ecosystem
• Proven ability to lead consulting teams and manage complex client engagements
• Exceptional executive presence, communication, and relationship-building skills
• Familiarity with FedRAMP, ISO 27001, or other compliance frameworks preferred
• Strong business acumen with experience in practice building or P&L ownership
• Ability to embrace Clearwater’s CLEAR core values (Commitment to Client Success, Lead with Accountability, Integrity & Collaboration, Excellence in All That We Do, Advance Colleague Success, Respect & Transparency) and culture.

Professional Development Expectations

• Stay current on evolving threat landscapes, regulatory requirements, and maintain deep, current expertise in CMMC 2.0, including evolving DoD rulemaking, assessment guides, and related standards (e.g., NIST SP 800-171 / 800-172).
• Contribute to internal innovation, tools, and delivery improvements
• Continuously develop people leadership, coaching, and succession planning skills, enabling the growth, engagement, and retention of high-performing consulting teams.
• Stay current on consulting best practices, including delivery governance, quality assurance, utilization management, and practice-scale methodologies.