Director, Congress & Meeting Management

Duties & Responsibilities

• Develops a centralized M&E program to ensure consistency, cost-effectiveness, efficiency, and scalability to the organization for meetings/events and congresses.
• Forms policies, planning standards, engagement model, and procedures and implements best practices and lessons learned to establish proper governance and an accountability structure throughout the entire M&E team
• Makes decisions and develops a strategic approach to M&E in line with the strategic goals of BI
• Primary escalation and resolution point for M&E technology and service delivery and integration
• Develops network of internal/external resources and tools to ensure a balanced mix of all available resources
• Determines objectives of M&E team, including defining the success metrics and messaging for meetings and events
• Ensures alignment of full M&E team through communication and coordination to promote efficient operations
• Reviews all criteria thresholds for quality and policy adherence
• Performs all Company business in accordance with all regulations (e.g., EEO, FDA, OIG, PhRMA, etc.) and Company policy and procedures. When violations are noted/observed they are to be immediately reported to upper management. Demonstrates high ethical and professional standards with all business contacts in order to maintain BIPI's excellent reputation.
• Represents the cross-functional workings of all teams connected to M&E, driving the tactics behind internal communications and engagements with customers as the senior member of BI-USA M&E
• Represents the capabilities and needs of M&E to executive BI leaders
• PARTNERS WITH M&E STAKEHOLDERS IN THE ESTABLISHMENT OF M&E POLICIES AND OPERATING GUIDELINES TO MITIGATE GAPS AND RISKS
• REVIEWSES EVENT PLANNING AND APPROVAL PIPELINE WITH EXECUTIVE LEADERSHIP
• ESTABLISHES RELATIONSHIPS WITH EXTERNAL VENDORS AND MAKES THE FINAL DECISION REGARDING THE SELECTION OF VENDORS
• UNDERSTANDS AND COMMUNICATES INTERDEPENDENCIES THAT EXIST WITHIN THE CURRENT M&E STRUCTURE WHILE MAINTAINING STRATEGY AND GUIDING PRINCIPLES
• Congress vendor(s) and associations
• Ability to establish internal goals nested within BI-USA’s strategy and appropriate control measures to ensure the team’s success
• VERBAL, WRITTEN COMMUNICATION SKILLS TO ENSURE ALIGNMENT OF FULL M&E TEAM
• EXTENSIVE KNOWLEDGE OF MEETINGS AND EVENTS PLANNING AND EXECUTION

Requirements

• Bachelor's degree from an accredited institution preferred; MBA preferred.
• Twelve-plus (12+) years’ experience in pharmaceutical industry or relevant business experience (i.e., large scale direct to consumer events or association meetings) required
• Strong knowledge of virtual meeting platforms required
• Experience leading teams required
• Experience managing external vendors required
• Demonstrated excellent judgment skills
• Proven success working cross functionally with high emotional intelligence
• Solid understanding of current and future market trends in Meeting Excellence
• Strong Continuous Process Improvement knowledge with a successful record of delivering results while managing projects
• Ability to find solutions through ambiguous and challenging circumstances
• Collaborative approach/ team player
• Entrepreneurial spirit and ability to think with innovation at the core
• Excellent problem-solving abilities
• Strong negotiation and conflict management skills
• HIGHLY MOTIVATED TO MAKE AN IMPACT/CONTRIBUTE TO BUILDING A NEW BUSINESS
• Patient centric/customer focused
• Strong communication, persuasion, and facilitation skills
• Strong strategic, analytical, and financial skills