Director, Communications & Marketing-Brand, Governance, &Content

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/developmental disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

About the role

The Director, Communications & Marketing leads communications and marketing operations and is accountable for execution of messaging, brand standards, and stakeholder engagement activities. The role directs communications strategy, manages staff, and coordinates cross-functional efforts to ensure consistent, compliant, and effective delivery of internal and external communications.

Responsibilities

• Lead communications and marketing operations, including staffing, workload, and departmental priorities.
• Develop and execute communications and marketing strategies aligned with organizational goals.
• Direct development and distribution of communication materials, including publications, presentations, and media content.
• Establish and maintain brand standards and ensure alignment across all communications channels.
• Oversee website strategy, content, and performance to ensure accurate and consistent information.
• Travel within the catchment area as required.

Requirements

• Bachelor's degree.
• Three years of progressive experience in leading communications, public relations, or social marketing programs.
• Valid driver’s license.
• Must reside within North Carolina.

Benefits

• Health Insurance with no premium for employee coverage.
• Flexible Spending Accounts.
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year.
• NC Local Government Retirement Pension (defined-benefit plan).
• 401k with 5% employer match and immediate vesting.
• Public Service Loan Forgiveness (PSLF) qualifying employer.
• Quarterly stipend for remote work supplies.
• Work-from-home options available for most positions.
• Flexible work schedules available for some positions with management approval.

Pay

$84,405 - $112,889

Schedule

Typical working hours: 8:30 am – 5:00 pm.