Director, Commercial Sales & Account Management

Responsibilities

• Manage and coach frontline managers to meet quarterly targets and foster a culture of accountability
• Recruit, hire, and develop talent to build a leadership pipeline within the sales team
• Collaborate with Marketing on strategies for customer experience and lead generation
• Track key performance metrics, using data to drive decision-making and guide targets
• Drive strategies for upselling and retention, acting as a key point for complex customer deals
• Build scalable processes to enhance team efficiency and performance

Qualifications

• 10+ years in SaaS sales, account management, or customer success, including 4+ years in leadership roles
• Proven success in managing SMB, Commercial, or Mid-Market segments through complex deal cycles
• Experience leading offshore teams preferred but not essential
• Strong operational skills with tools like Salesforce and analytics dashboards
• Experience with value-based selling and multi-product strategies
• Excellent communication and collaboration skills with cross-functional teams
• Ability to scale teams in fast-paced, high-growth environments

Pay

$240,000 – $300,000 annually

Schedule

Remote - US based candidates only, no visa sponsorship available