Director, Clinical Risk - Sentara Careplex

Overview

Primary Location: Sentara CarePlex, Hampton, VA. Will require travel to Sentara Obici, Williamsburg and Halifax.

Key Responsibilities

• Assists in communicating, monitoring and evaluating the Clinical Risk Management program and activities within the Sentara Market structure to motivate others to achieve Clinical Risk Management goals.
• Supervise and oversee of clinical risk team members assigned to Sentara facilities/divisions within the Market to drive improvement in daily operations and clinical care.
• Monitor and evaluate systems to track, analyze, and report occurrences and unanticipated outcomes.
• Formulate and recommend prevention strategies to mitigate identified clinical risks.
• Investigate and analyze patient care issues, concerns, and events, including medical record review, staff interviews, provide consultation and facilitate communications between clinicians and patient/families related to issues, concerns and events.
• Prepare, coordinate, supervise, and facilitate professional, empathic communications related to unanticipated outcomes between patients, families, and clinicians to share the investigative findings and corrective actions developed.
• Develop, coordinate, and implement professional education and training programs related to Clinical Risk Management, and other relevant topics.
• Maintain on-call schedule and participates in on-call rotation to ensure 24/7 Clinical Risk Management on-call support including evenings, weekends and holidays on a rotating basis to respond to issues, concerns, phone calls and unanticipated outcomes or events that occur outside of normal business hours.
• Aid in reviewing, updating and developing departmental and administrative policies and procedures as assigned.
• Serve on, and prepare reports for, hospital, Market and Health System committees, as assigned.
• Clearly communicate the mission, vision, values and Cultural Attributes of Sentara Health System.
• Conduct unanticipated outcome and grievance reviews and communicate finds with Market and Clinical Risk Management leadership.
• Refer cases and incidents to professional peer review teams, as appropriate.
• Aid in the carrying out of administrative responsibilities and Clinical Risk and Risk Services Department goals.
• Perform other related duties, as assigned by the Senior Director of Risk.

Benefits

• Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Schedule

First (Days)

Pay

N/A