Director of Patient Safety & Clinical Risk Management

Job Summary

This is a backfilled position responsible for Risk Management and Patient Safety for a large medical center. The role involves leading a Situation Management Team, overseeing TEAM STEPPS & Just Culture planning and implementation, and managing the DMC Patient Safety Data Center. Responsibilities also include overseeing critical risk management projects, maintaining a culture of continuous learning, and implementing new processes.

About the Role

Oversees the operation of multiple units within a department, identifies member and operational needs, ensures work assignment completion, translates business strategy into actionable business requirements, and ensures products and/or services meet member requirements and expectations while aligning with organizational strategies.

Essential Responsibilities

• Serves as the subject matter expert for clinical quality improvement processes and regulations for regions, internal and external committees, and key stakeholders.
• Directs the quality of care complaints and review process.
• Oversees infection prevention and control programs.
• Directs risk management efforts.
• Oversees patient safety programs and initiatives.
• Oversees development of new clinical quality improvement programs.
• Oversees the systems, procedures, and forms to improve data management programs.
• Oversees regulatory audits and survey efforts.
• Oversees the evaluations of the cost effectiveness, practicality, and appropriateness of medical care given to patients.

Qualifications

• CPHRM certification and CA RN license, acute care hospital experience, TEAM Stepps experience.
• TJC (The Joint Commission) and CMS Survey experience preferred.
• Minimum two years of experience managing operational or project budgets.
• Minimum seven years of experience in a leadership role with or without direct reports.
• Minimum five years of experience with databases and spreadsheets.
• Minimum four years of experience delivering training programs.
• Minimum seven years of experience in a clinical setting, health care administration, or a directly related field.
• Bachelor's degree in Business Administration, Health Care Administration, Nursing, Public Health, or related field AND minimum seven years of health care experience or a directly related field OR minimum ten years of experience in health care or a directly related field.
• Professional in Healthcare Risk Management Certificate within 24 months of hire.
• Professional Healthcare Quality Certificate within 24 months of hire.