Director Clinical Programs
Highmark Health · Pittsburgh, PA · 1 mo ago
AnalystFull-time
Job Summary
This position will lead the palliative and supportive care function of Well in Place. This role is responsible for the implementation of the clinical program and staying aligned with Medical Directors to ensure best practice and clinical quality.
Essential Responsibilities
- Perform management responsibilities to include, but are not limited to, involvement in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.
- Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.
- Develop and monitor clinical quality programs in partnership with Medical Directors and direct reports.
- Act as Executive Sponsor for continuous improvement initiatives.
- Lead a team to develop new processes and workflows to enhance program efficiency, staff satisfaction and patient clinical outcomes.
- Collaborate with Management and Risk Assessment leader to work toward shared outcomes.
- Collaborate with Workforce Operations team.
- Ensure decisions are driven by data and follow an agreed upon problem solving methodology.
- Partner with departments in the enterprise on projects related to care delivery, shared savings, and organizational goals.
- Assess readiness for strategic growth including but not limited to increased caseload geography, and care delivery model.
- Provide vision for incorporating population health strategies into workflow.
- Other duties as assigned or requested.
Experience
Required
- 5 years in a PA-C or CRNP role
- 5 years in a management or leadership role
- 5 years of Project/workgroup Leadership
Preferred
- 1 year in Palliative Care/Hospice
- 1 year in Community Based Healthcare
Skills
- People Leadership
- Continuous Improvement or Project Work
- Quality Assurance
- Interdisciplinary Team Work
- Oral and Written Communication
- Leading different disciplines to achieve shared goals
- Delivery of Virtual Healthcare Visits
- Customer service skills
- Ability to establish and maintain effective relationships
- Ability to work in collaboration with Medical Director(s)
Education
Required
- Physician Assistant or Master's Degree in Nursing
Licenses or Certifications
Required
- Current Physician Assistant License or Current State RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC) and CRNP license.
Additional Employment Requirements
- Basic Life Support (BLS)
Travel Requirement
0% - 25%
Physical, Mental Demands and Working Conditions
Position Type Non-office based
- Teaches / trains others: Frequently
- Travel from the office to various work sites or from site-to-site: Occasionally
- Works primarily out-of-the office selling products/services (sales employees): Never
- Physical work site required: Yes
- Lifting up to 10 pounds: Constantly
- Lifting 10 to 25 pounds: Occasionally
- Lifting 25 to 50 pounds: Rarely