Director, Clinical Operations (RN)

Job Duties & Essential Functions

• Conduct regular rounds to ensure appropriate IC (Infection Control/Prevention) compliance and appropriate Sterilization program, including all autoclaves and high-level disinfection procedures
• Manage all aspects of clinical quality improvement program, including Environment of Care (Medical Emergency, Emergency Evacuation Procedures, Hazard Vulnerability Analysis, etc.), Life Safety Code, and Regulated Medical Waste Disposal activities to meet industrial and regulatory standards
• Offer regular staff meetings and training for ASC teammates to enhance communication
• Lead regulatory review readiness for both announced and unannounced surveys
• Organize ongoing training and process improvement initiatives for staff
• Handle all patient questions, concerns, and complaints from patients and/or their loved ones in a respectful and professional manner
• Supervise the patient experience from admission to discharge, ensuring a seamless and customer service focused exchange
• Maintain precise and detailed patient records and HIPAA compliance according to all MCO (Managed Care Organization), federal, state, and local standards and regulations
• Evaluate performance of teammates within the ASC, providing regular constructive feedback and tools for continuous improvement and career development
• Administrate technicians’ testing process to ensure coding and program compliance
• Manage teammates’ attendance, overtime, and time off requests
• Maintain a cost-conscious, effective budget as provided and directed by Sight Growth Partners executive team
• Handle staff scheduling, OR schedules, cases booking processes, Cost analysis, pre-authorization process, to ensure maximum room availability for providers
• Monitor work environment to constantly gauge for a healthy and positive culture; coach and improve as needed

Required Qualifications

• Bachelor's degree in Nursing (BSN) required
• Active and unrestricted New York State Registered Nurse (RN) license required
• Minimum of five (5) years of medical office or healthcare management experience required
• Excellent written, verbal, and interpersonal communication skills
• Strong administrative, organizational, and problem-solving skills with exceptional attention to detail
• Outstanding customer service skills with the ability to remain calm and effective in a fast-paced, high-pressure environment

Preferred Qualifications

• Previous Ambulatory Surgery Center (ASC) leadership or management experience strongly preferred

Work Schedule

Work a flexible schedule based on the operational needs and surgical schedule of the Ambulatory Surgery Center (ASC). Maintain availability for occasional early mornings, late evenings, and weekends as needed to support patient care and ASC operations.

Salary Range

$185,000 - $220,000 commensurate with experience

Benefits

• Medical/Dental/Vision Insurance
• Prescription Drug Coverage
• Company Paid Term Life Insurance & Long-Term Disability
• Supplemental Insurance Benefits
• Employee Assistance Program (EAP)
• Retail Plan - 401(k)
• Paid Time Off (PTO)
• Paid Holidays
• Career Development Programs

Equal Employment Opportunity Statement

SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws.